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The Highcross Post Office

  1. Leicester
  2. Leicestershire Post Office

Reviews, get directions and contact details for The Highcross Post Office

The Highcross Post Office
"We are a small business running as a pride for the Leicester Main Post Office. Our Post Office provides most of the services as illustrated in our website. We have range of excellent and elegant greeting cards, flowers & stationary. We are the most reasonable rate in the shopping center, specially cards; available for any age and most relationships to describe your feelings. We are dedicated in providing our services to the elderly people who regularly visits our post office with a confident of getting a best customer service and get a resolutions of query raised. We welcome all at our post office to serve with the best of our abilities"
Address: 65 Highcross St, Leicester LE1 4AN, UK
Phone: 0116 262 2483
State: Leicester
City: Leicester
Zip Code: LE1 4AN

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
The post office is really slow and normally only has one or two people working on the post office side not to say that the staff are bad they are actually quite friendly and do make the experience somewhat okay. However. the shopping side for snacks is really expensive I wouldn’t recommend buying drinks or snacks from this post office as you could actually get snacks cheaper from somewhere else in the area.
Staff are friendly and helpful however I wanted to change some money to euros and the exchange rate was 1.01! Was told I would get the current rate advertised if 1.09 If it was over 500.00. Its needs to be advertised more clearer. I asked for a refund and was promptly given one
Under New Management!!!! What a joke. Where is the new manager? The lovely girls that are left are run ragged. Usually only 2 staff on and an experienced member of the post office side working on the shop counter. What a waste of experience. There was hardly ever waiting but now it's ridiculous. But not the fault of the ladies that are left
Awful management, shop is constantly over crowded and the systems in place are just useless. Can easily end up waiting 30+ minutes just to post something, god forbid they have more than 2 people serving at one time. No doubt he will reply and say its my fault like he did in the last few reviews people posted. Just shows how bad and incompetent of a manager he is.
Oh my goodness what has happened to the Shires post office, the staff are always friendly and cheerful but my last visit today !!! 2 members of staff to run the whole of the post office, one member of staff in the post office and one in the shop, how they stay so positive is beyond me there must have been 25 people in the shop with as i say just 2 people to look after everyone , i saw at least 6 people leave having got fed up of waiting this really cannot be good for business, i only hope they are extremely well paid because they certainly deserve it, come on new owners get more staff and bring this post office back to the wonderful business it used to be .
We have been using the post office for years, but recently whenever we try and use it… We are waiting 30 minutes sometimes closer to 50 minutes just to change some cash… It’s ridicules. The people that work there are lovely but they seem really understaffed and stressed 24/7.
This Post Office has downgraded massively. I have been a regular customer for years now and can tell straight away the management has changed hands. Excessively long queues due to the lack of staff, however the existing staff continue to be polite and willing to help. I do feel they are being pressured into being over worked as they are dealing with many customers each day consisting of only 3 staff daily. The management is clearly failing and the only thing keeping the business alive is the staff. The new owner needs a reality check, and should perhaps seek help on how to run a business. I would give 0 stars if I could
Crowded and no Clear customer queue management, staff are quick rude. Timing are miss guiding, its mentioned as open till 5:30 and the staff don't allow customers after 5 and stops the store operations and rudely asks to leave the store and visit Tommorow. Unethical and irresponsible behavior. I wonder how a post office is setup in a commercial shopping mall witch such an bad management.
17 November i done my renewal of my driving licence with digital service at post office which there do everything and send it it but its been nearly four weeks still not received my driving licence still waiting dont know what's going on
Absolutely pointless post office run by bunch of unhelpful and untrustworthy little creatures with no manners, no English & no experience. The man who run this post office gave me a false information regarding using bank card. Starling is widely accepted, but he stated No, you cannot use it in an awful attitude. I will not leave it as that, but I shall forward a formal complaint to the head office on Monday.
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The Highcross Post Office map

Directions to The Highcross Post Office with public transportation

Church Gate 180 meters
20
Causeway Lane 190 meters
104
13
14
14A
153
158
18
20
303
48L
50
51
Novus Direct
St Peter's Lane 190 meters
13
14
14A
153
18
303
50
St Peter's Lane 220 meters
104
13
153
18
20
50
51
Novus Direct
Haymarket 240 meters
20

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