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Reviews, get directions and contact details for The Grand Hotel

The Grand Hotel
Redbrick Victorian property with classy rooms, plus a spa and upscale brasserie-style dining.
Address: South Promenade, Lytham St Annes, Lytham Saint Annes FY8 1NB, UK
Phone: 01253 643424
State: Lancashire
City: Lytham Saint Annes
Zip Code: FY8 1NB

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We had Sunday lunch at The Grand. The food was fabulous. The service was excellent and the whole team made you feel welcome. Andre at the bar helped us select the perfect wines for our meal. The decor and ambience was lovely too. We will definitely be back!
Fancied a nice cocktail to Start off date night so called into our local hotel bar for a drink only to be told by the gentleman behind the bar they were too busy to serve us a drink if we weren't dining or staying at the hotel. There looked to be plenty of spare tables and places to sit but may have been unstaffed, who knows. Very Disappointing
We paid extra for a sea view and were put in the annexed 'serviced rooms' on the third floor attic which is seperate from the main hotel. Didn't' like the beamed ceilings running at 45° which means we were constantly either banging our heads or having to duck. For this reason the price should not be increased for a sea view.nAlso, there is no vegetarian breakfast option on the menu. Considering that there are 3.2 million people in the UK that identify as vegetarian and the number is increasing exponentially it seams like a bad business decision. Unfortunately It's a cashless hotel. Many establishments have gone cashless because they don't trust the staff. I have to say the staff were lovely and very attentive, but for the reasons stated above we will not be returning.
My Parents stayed for 3 nights last week and I joined them for 1,The check in was perfect, the receptionist did everything she could to make it comfortable,The dining experience was awful, all the hotel info is via a QR code which at 87 was impossible for my parents to access, so when ordering a drink they didn't know what was available and the waitress wasn't at all helpful, she wasn't even sure if they sold wine by the glass .When checking out they had been charged a bar bill for drinks in the afternoon when they weren't in the hotel, the staff refused to take them off the bill demanding that they had had them.Our problem was that the waitress was really rude, arguing and refusing to admit that there had been a mistake, shouting and blaming them.Surely in hospitality the customer is always right but not in this restaurant and £17 for a glass of wine is extortionate.It was very disappointing of my mum and dad who have been staying here every year since 2017 and now don't think they want to stay again.
We visited for my big birthday in January, a present off our daughter and family. What a lovely hotel. Thank you for the upgrade.nnA lovely king-size bed in a lovely big room. The bathroom was something else. . . . . so big! With a separate shower with two showers in it!! I have stayed in smaller bedrooms.nnThe staff were lovely and very helpful. The radiator in our room was only just warm with the bottom part cold, this was on the coldest night of the winter, -9. A lovely man came up to take a look, tried a few options. Said he thought he had sorted it out but went and brought us a lovely Dyson heater to use in case the radiator didn't get hot. The Dyson brought the room up to temperature in no time at all. The radiator did get hot and stayed on all night. Nice and toasty.nnThe Spa was lovely, pool, sauna, jacuzzi, very relaxing.nnWell worth a stay.
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Directions to The Grand Hotel with public transportation


Library 170 meters
11B
916
St Thomas Church 220 meters
11B
76
916
St Thomas Church 230 meters
76
East Bank Road 260 meters
11B
916
East Bank Road 330 meters
11B
916

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