The Designer Rooms

Reviews, get directions and contact details for The Designer Rooms

"Est. in 2010, The Designer Rooms is an independent furniture company based in the UK. Selling cutting edge, contemporary furniture at comfortable prices, our showrooms display a massive range of designer sofas, dining and bedroom furniture plus a stunning selection of accessories, picture, mirrors and ornaments."

Address: 7-9 Ayr Rd, Irvine KA12 8DJ, UK

Phone: 01294 313801

Website

State: North Ayrshire

City: Irvine

Zip Code: KA12 8DJ

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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related searches: designer rooms images, wayfair, furniture shops in scotland, designer living rooms, harveys furniture, ikea, furniture stores ayr, dfs

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Reviews

Staff are always very helpful and go out of their way to help you. Delivery personnel are also happy to help you. Keep up the good work.

Just visited the Irvine store - have bought a suite from them and other items before - never had an issue but 3 staff there and not one of them asked if I needed help - was looking for a dining table - poor customer service as I had walked round the shop twice

0 stars if allowed......... They will tell you what you want to hear take your money and guess what... leave you embarrassed. Read the reviews they are correct they over sell and under deliver. I was promised by the owner who knew my immediate situation as I needed to buy from a company who had a Three and two seat sofa set in stock as family were visiting in March. He had the three seater in the warehouse to deliver this week but will have the two seater ordered today and delived to me no later than mid February If I bought the set today, He would place the order order so as the two seater would be build immediately.This was around 28th December 2021. It's March now and been told he won't talk to me, they also claim he told me on the day I ordered the set there's an 18 week leed time on my sofa set hmmmm see my point why would I have entertained them if that was the case and spent over £2000. I would have shopped elsewhere as limited time on my hands as explained they wouldn't even help the situation by bringing me a display two seater until April when mine is built as a good will gesture. I think that would admit their poor practice and lack of customer service attitude. So if you choose to buy or pre order something get everything in writing not a smile and promise. Or better yet just dont buy from them in the first place to save yourself stress anxiety being let down or in my case embarrassment. P.s they don't accept returns either.

Very helpful staff at the showroom. Customer service staff are a different story. My furniture arrived and was assembled, this I paid extra for. A few days later we discovered a fault under the table and it looks in my opinion to have been caused when it was assembled. I contacted customer service and they keep putting me off with excuses about the suppliers. A full month later I am still waiting to hear what they are going to do to rectify the damage. Update, it has now been 5 nearly 6 months since I bought the table and still not resolved. I will not give up. Update eventually we were given a new table after bringing in consumer advice to help us. Ig took us nearly 8 months to have the problem sorted. I will never buy from this company again.

I have spent thousands at the business over the years and I must have had a severe knock to the head as I keep returning.. but no more!! Items are never delivered on time, certain staff need Customer Service Training. I bought a mirror towards the end of last year, took weeks and weeks to be delivered and we have only just opened it to put on a new extension wall , however the builder said he wouldn't risk as it is way too heavy.. I appreciate I purchased this a while ago and I didn't ask for a refund I asked if I could have credit... something..  The answer was no .. very short sited as I won't be spending another penny in this overpriced place!!

Great shop, love everything. Bought glass table, chairs and bedside drawers

Staff are so helpful attention  to detail on products is fantastic. Happy to spend time helping to plan your home with combinations  and colour schemes   nothing is too much for staff who go out there way to help you.

Spent lots in this shop over the years.   Everything is great till your delivery is delayed time and time again and no-one there is interested.   Another delay!!

Up brow establishment, furniture quality is on the top end price range, so have money then this is a good place to shop.

I was recently in the irvine showroom looking for some new living room furniture and I can honestly say all the girls were really helpful, very pleasant and went out their way to help and advice me on furniture and colour samples, nothing's a bother, shop smells amazing and is spotless clean

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The Designer Rooms

Reviews, get directions and contact details for The Designer Rooms

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