The Co-operative Bank

Reviews, get directions and contact details for The Co-operative Bank

Address: 11 Peel Square, Barnsley S70 2QT, UK

Phone: 01226 731162

Website

State: South Yorkshire

City: Barnsley

Zip Code: S70 2QT

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I have had a business account with this branch many years, also an ISA, personal pension and endowment was taken out with them they shipped out to Royal London.
I recently applied for a personal account. I spent a hour there, took in all personal details asked of me. I've never had a mortgage, personal loan, overdraft or anything in my life and so I can't possibly have anything against me. I was turned down. How did I find this out?
After weeks of waiting I rang them several times. My personal banking person never answered after many tries. I rang a national number and was told I should have had a letter telling me why and that I would receive another in its place. That never arrived either. After several weeks I went elsewhere. I will be moving my other equity too I say 'equity' as that is exactly what it is, not loans or overdrafts, just money, my money. Trust works both ways in my eyes. If they don't trust me, then why should I trust them?
At least they will know why I do not want them, a courtesy they did not afford to myself!
They have deeply offended me and wasted several weeks of my time.
I went to Halifax bank and was accepted immediately. I would also like to add that at Halifax I didn't have to sit in a room for a two person grilling like some criminal under CID conditions. It was easy and friendly and all is up and running. I feel at Coop I was merely part of some training exercise.
Totally annoyed and disillusioned by their treatment of me. I seriously do not understand what it was all about there!!!!!!

      
      
      
 9 years ago (07-11-2017)

I have been a customer for over 30 yrs always given great customer service 

 9 years ago (06-09-2017)

Good customer service and friendly approachable staff. 

 13 years ago (11-10-2013)

Very helpful staff & polite. 

 10 years ago (18-08-2016)

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The Co-operative Bank

Reviews, get directions and contact details for The Co-operative Bank

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