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Reviews, get directions and contact details for NatWest

NatWest
Address: 26 Market Hill, Barnsley S70 2QE, UK
Phone: 0345 788 8444
State: South Yorkshire
City: Barnsley
Zip Code: S70 2QE

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Helpful staff. not impressed with there recovery service though greenflag. Took 3 days to drop my bike off.
7 years ago (14-07-2017)
I had occasion to pop into my geographical 'local' branch (Barnsley) and pay a very small cheque into my account. It was a pretty fleeting visit, more or less straight in and out. Following this I received an email from the branch asking 'how did we do'..You know the usual sort of questions. I duly completed the survey and left a note about a slight niggle I had with my account, in that I actually live in Barnsley but my account is actually held in Torquay in Devon (where I used to live). I commented that I was told 10 years ago, I couldn't 'move' the account, I would have to open a new one, which didn't seem logical to me. So I mentioned it in the survey. In the following few days, I received a call on my mobile from a not recognised number (so it didn't get answered). I have a rather terse, but mildly funny voicemail message on my phone and eventually when I played back the voicemail it turned out to be the Barnsley Natwest Bank manager. She left me a nice message and said she'd try again later. But I didn't hear that call come through. Anyway, this Saturday morning just gone, I thought I'd pop in and see what they actually wanted. The customer service people greeted me, and he person turned out to be the branch manager, the lady who had phoned during the week. She was very pleasant and highly informative. She assured me that I could 'treat' Barnsley branch or any other as 'my' bank because the electronic communication these days made it flexible. I was very happy with her explanation. I suppose things have moved on in banking. I didn't expect a branch manager to phone, much less be working on the shop floor dealing directly with customers. This impressed me very much. She said she was 'big' on customer service and proved it by being on the front line. So I'm highly impressed. Great customer service.
8 years ago (20-03-2017)
Excellent service, friendly staff.
8 years ago (08-04-2017)
I try to contact my bank and get an 0845 number to dial, An automated system is the most irritating thing to hear, all i want is to speak to a real live person at my bank, someone who can answer a few simple questions, without going through option 1, 2, 3, 4, etc. As if they don't make enough damn money of us all to be able to employ a few members of staff that are actually stationed at the actual bank itself. its disgusting, I wouldn't rate any banks at the moment, we need a "PEOPLES BANK" maybe i should open one myself. Any one interested ?
11 years ago (15-11-2013)
Friendly helpful staff. Machines for paying in and sorting change are slow and unreliable
8 years ago (26-11-2016)
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