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Reviews, get directions and contact details for The Butcher's Hook

The Butcher's Hook

About

Pub and restaurant in Fulham, London SW6

Story

Pub and restaurant

Address: 477 Fulham Road , London SW6 1HL, XGL, GB
Phone: 020 7385 4654
ku.oc.koohsrehctubeht@mahluf
State: XGL
City: London
Zip Code: SW6 1HL

opening times

Monday: 12:00-15:00
Monday: 19:00-22:30
Tuesday: 12:00-15:00
Tuesday: 19:00-22:30
Wednesday: 12:00-15:00
Wednesday: 19:00-22:30
Thursday: 12:00-15:00


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Reviews
Brought some foreign guests here for lunch before we went to the Chelsea stadium. The food was above average. The waiting staff helped us along most of the way, explaining the menu to our foreign friends.. Great locationFood: 5/5
Normally, I don't take the time to write poor reviews for places with mostly good food and a pleasant atmosphere, but I feel compelled to share. Despite the quality of the food, the customer service has been consistently unsatisfactory during both of our visits. The first time we went, we were unsure of the protocol for ordering, as we are not regulars at British pubs we are foreigners When we asked the bartender if we should wait for table service or order at the bar, his response, short and snippy, was that we needed to order at the bar. While this wasn’t a major issue, it definitely set a tone. Today, we decided to give the it another chance, but the experience only reinforced our decision not to return. We sat for a bit to decide on our order and then approached the bar. The bartender seemed visibly displeased to be taking our order, his expression and tone of voice displaying clear irritation. My partner ordered a veggie burger and asked for cheese on it, to which the bartender rudely remarked, “it’s not really much of a veggie burger then, is it?” While not inherently rude, the way he said it in such a snarky way felt uncalled for and left us feeling quite unwelcome. When our food arrived, my partner’s burger did not come with the requested cheese, and I did not receive the fries I had ordered, despite having repeated the order multiple times. Overall, while the food is good, the consistently unpleasant service creates an unwelcoming environment that significantly detracts from the experience. It’s a shame, as I see this place has mostly good reviews. Why the attitude?
We came to enjoy Easter lunch with family and were disappointed! Maybe our expectations were too high.. being Easter? The roast and veggies were barely warm. Puds were good though: sticky toffee pudding with plenty of custard brownie with icecream but shame the warm drinks machine was not working so we badly missed on a nice cuppa to complement the desserts. We won't come back for food here again but guess this historic pub can be a great place to enjoy drinks before or after a match.
The Butcher's Hook is from the Greene King stable and offers all you would expect, from the cask and keg along with the traditional pub grub. Good service from behind the bar and a good vibe in the place. Only a stones throw from Stamford Bridge Stadium so may get busy for home games. A neat pub Service: 4/5
Great staff food served quickly. However my son is disabled and although he's 29 he got asked for ID not a problem there we have a nationally recognised id card with us. The bar man said he doesn't accept it only passport or driving licence. We also carried his passport with us. If the police and security services accept it as ID then the pub should also accept it. Would if been 5 star if we didn't encounter this problem. Kid-friendliness: Went to the Soccer Aid match children were allowed in the pub atmosphere was very family friendly. Wheelchair accessibility: Level entry and ground toilets although I didn't use a disabled toilet so insure whether there are any specific toilet for wheelchair users.
Found this lovely pub for lunch and then went back for dinner the next day. If staying at the Copthorne nearby it is definitely worth a visit. Nice atmosphere, great service and good quality food and value for money. If coming back this way would have a return visit.Food: 5/5
Great spot across from Stamford Bridge stadium. It also has a great deal of history, being the place where Chelsea was formed in name. The food was excellent too. They have a nice selection from vegan to full on carnivore. If you’re here on a Sunday try the roast. I had the lamb & it was fantastic. My sun had the fish & chips and my wife had a veggie burger. We all enjoyed our lunch here.
Stopped here for lunch after a Stamford Bridge stadium store. They had space for 6 of us + dog friendly! which was great as we hadn’t pre booked and lots of other pubs in the area seemed to close for food by 3pm on a Saturday. Staff were friendly and helpful, they even brought over a bowl of water for my friend’s dog and extra gravy at no cost! Went for the steak pie which was really delicious and piping hot, surpassed expectations as it definitely didn’t seem like a frozen meal. Interesting history too around Chelsea and how the club was formed at the pub.
Grilled cheese sandwich was two slices of bread and some cream cheese spread in the middle put on a George foreman. Tasted bland, the salad had a weird tasting dressing think sour and bitter That was £9! The pie was decent. Cleanliness.. meh.
I was down in London for a number of weeks working and in the evenings this was the place we ate at 90% of the time, with the only other time eating elsewhere to see if we could find anywhere else but always we came back to The Butchers Hook. The atmosphere of the pub was amazing, super cozy and chilled out and after a long day we’d find ourselves looking forward to a nice meal and wetting the whistle. The staff were certainly a great help to making it such a great place to eat at and be in the evenings, always happy to help with any questions, prompt and courteous service at the bar and quickly making and bringing your meals. Consistently excellent meals and very very reasonable prices for London, plenty to choose from as well and always great portions and of high quality. Very good choice for drinks, plenty of beers and real ales on tap, wines to choose from and countless choices of spirits and liqueurs. Thank you for the many evenings we spent there, it was one of if not the best pub I’ve ever been to.
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