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Reviews, get directions and contact details for Tesco Superstore

Tesco Superstore

Story

Superstores are our standard supermarket,stocking a full range of groceries and a limited range of Tesco Direct products.

Address: Lôn Parcwr, Ruthin LL15 1BB, UK
Phone: 0345 677 9904
State: Sir Ddinbych
City: Ruthin
Zip Code: LL15 1BB

opening times

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Hi ,just recently 08 12 25 at approx 7.45pm I visited the store.Leaving without a purchase I went to another nearby store. Realising my wallet was nor to be found,I therefore re traced my movements back to Tesco.Stopping at customer service desk @ approx 8pm asking a female person if a wallet had been found,response was no! Have a look in the store trace your steps.Ok from this point this tesco rep did not display any professionalism. I returned to desk at a point of very concerned at a wallet loss.I asked if she would take my name and contact number, at this point she begun to write my name incorrectly, when questioned about this she became very standoffish mentaining I had given the incorrect name twice !! I think i know my own name !! The final words from this Tesco employee was don't argue with me.This was an extremely poor display of staff employed by Tesco.nI will definitely vote with my feet and not visit this store in a hurry again.
The shop itself is fine,although it isnt the biggest. The parking really let's it down, the spaces are to small and the layout is poor.
Never had any problems with the store plenty of nice things to buy but not the cheapest seen a nice opal manta in the car park which made my day recommended on my visits.
Increasingly less stock week on week, notably fewer product lines than same sized stores around the UK. Fresh Fish counter now closed - May 2022 - with poor substitution of packed fish options. Badly and incorrectly labelled aisle signage. Over promotion of unhealthy produce on key aisle ends. Reduced “end of life” products not discounted enough to shift maybe 10-20% in some cases, leading to examples of increased waste. Some staff very friendly, good proportion very grumpy - still wearing face masks and not making the effort to say hello or offer any courtesy’s whatsoever. Finally decided to not use again until visible improvement.
I’ve given Tesco Ruthin several chances. They have increasingly less stock with poor sell by dates. I visited last night tempted by the meat offers on the website. I wish I had gone to a bigger Tesco now. The meat wasn’t there, just a few hideous offerings.nTesco Ruthin has so little choice on many food items cooked meats, cheeses etc.nI ended up buying frozen vegetables as the fresh vegetables I wanted were so poor. I very rarely buy frozen.nThe only good thing was the young man on the till who by some coincidence I also had on my last visit, he was very pleasant again & we had another lovely chat about his day at the gym & his weight loss plan & family secret Santa.nComing from Corwen I’m going to stick with Aldi in Llangollen & not be tempted with Tesco offers in the future unless I have the time to go to Wrexham or Broughton Tesco.nStaff are great but whoever orders the stock needs to be retrained.nThis store was good ten years ago when we first moved to the area. Since covid it never recovered.
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