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Subway

  1. Portsmouth
  2. Portsmouth Takeaway & Fast Food
  3. Portsmouth Sandwiches

Reviews, get directions and contact details for Subway

Subway
"Your local Subway® Store, located at Unit 8, Portsmouth Retail Park. And it’s one of the only places on the planet that can offer over 38 million different sub, salad or wrap possibilities we’re pretty proud of that as you can tell. We let you choose from our freshly baked breads made with British flour, and fill it with whatever your mouth, stomach and heart desires. Take your pick of our range of tasty cheeses including vegan of course, our protein-packed meat selection and freshly cut veggies, as you bring your sub, salad or wrap to life. Toast it if you like and packed it full of protein and veggie goodness, you can top it off with your choice of our delicious signature sauces - from spicy, to creamy, to vegan, and everything in ..."
Address: 110 Commercial Road , Portsmouth PO1 1EJ, POR, GB
Phone: 023 9283 7083
State: POR
City: Portsmouth
Zip Code: PO1 1EJ

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Reviews
Amazing staff, turned up with my dog and totally understood the rules of no dogs allowed. I had just visited the vets nearby. Lady took my order, offered my dog a drink and gave my order to outside the premises. 5 stars for the lovely lady that served me. 23/06/24 11:30ish Paulsgrove Portsmouth. Highly recommend!Food: 5/5
Complaint Regarding Refusal to Accept £50 Note My disappointment and frustration regarding a recent experience I had at Subway North Harbour on 24th April 2024, when I attempted to pay with a genuine £50 note, the manager refused to accept it, citing an issue with counterfeit notes. The manager's refusal to accept my genuine £50 note was particularly frustrating as the note was fresh from the bank. I urged her to verify its authenticity, but she declined. Ironically, when I pointed out that a £20 note she accepted was fake, she conducted her checks and confirmed its authenticity. The inconsistency in handling different denominations is perplexing. Additionally, when I inquired about the authenticity of the £5 note she gave me in change, I was met with name calling, she called me "Sarcastic". I find this behavior unprofessional and believe it indicates a need for further training in customer service at the very least. She could see a customer was frustrated and rather than descaling the situation as a good manager should do, instead provoked the customer. I kindly request that you address these issues promptly. Furthermore, I would appreciate clarification as to why your store cannot accept a £50 note"Legal tender"
Food was good, service also good... Biggest issue arising from my visit? The totally unprofessional and unacceptable discussion being held by who I assume is a manager with a junior member of staff, in earshot of other staff and customers! There is a way of handling members of staff who may not be performing as well as they should, but there is absolutely no call for the public humiliation that this 'manager' I'm using the term v. loosely! was putting this junior member through... I certainly won't be re-visiting this place anytime soon... totally appalled!
Apart from the usual entitlement on display from a few patrons who see fit to leave their rubbish on tables despite walking past serval bins to leave, this subway is a nice addition to the area. 5 stars to the friendly staff who provide a very efficient service and the food is decent enough.
Poor sandwich making skills. Young guy ripped the bread which caused alot of waste and presented a poor state of a sandwich. They used to be very generous with salad in there but have gone down hill alot! Staff used to be so friendly but clearly not anymoreFood: 1/5
Food as expected was good quality and no complaints. The staff need to be attentive. The lady doing the till spent more ti.e dealing with a pile of paperwork before dealing with putting salad on my order. No offer ony drink or crisp. As soon as i paid back to paperworkFood: 4/5
Visited as a family today. Lunch going well and food as expected. When the manager / owner decided to conduct a performance review at one of the tables in the restaurant. She very loudly for all in the shop to hear, disclosed the employees current salary, listed all her short comings in a very aggressive manner. If she was trying to humiliate the poor girl she was doing a good job of it. Made everyone around us feel very uncomfortable. It was totally unprofessional and I would happily supply the employee with a witness statement to what I saw and heard. Appalling behaviour from management. Let's just say I won't be visiting this subway again.
Food as expected but the service was shocking! I was served by the Manager who couldn’t have been more miserable if she tried! The store was empty and I ordered a single standard footlong but it was like I had really interrupted her morning.Food: 2/5
Closed an hour and 15 mins early, door was wide open, and the women said it’s closed.Food: 1/5
Really unimpressed with the service today, the guy behind the counter refused to acknowledge myself and the queue of people waiting, we were stood there for a good 5 minutes whilst he very slowly made an Uber order, not once did he ask someone else to come help, he also didn’t say a word to us or any apology for the wait, it was rude and I’d expect at least an acknowledgment since I’m paying stupid money for a sandwich!! Finally someone else came to help, again, no apology for the wait, I felt very rushed, I was ordering for myself and my mum, not a huge order, but he certainly made it seem that way! Finally got our food, no napkins, and the food wasn’t up to standard, my mums sub literally fell apart in her hands, barely any chicken, wedges were cold even though they just got cooked! Also, £8 for a poached egg, are you taking the piss? Your subway, not harrods. Really not happy, paid good money for poor service and food, won’t be returning.
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