Reviews, get directions and contact details for Stratstone Jaguar Houghton Le Spring
"Official Jaguar Retailer in Houghton-le-Spring, located on Durham Road.We are the one-stop shop for all your vehicle needs, in need of a car service or MOT, require some repair work or air-con needs some attention, we also offer full engine diagnostics and free vehicle health check. Our team of fully trained technicians will take care of your requirements so you can be confident your car is running as good as new.So, no matter what your motoring needs, pop in and see us at Jaguar Houghton-le-Spring where we're sure we've got the right product or service for you.Our Aftersales departments remain open and fully operational with all appropriate safety and social distancing measures too."
Address: Doxford International Business Park, 1 Camberwell Way, Sunderland SR3 3XW, UK
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Use this centre for both cars and can’t recommend enough. Customer service is excellent, I have dealt with Kaye on a couple of occasions now and she always goes the extra mile to ensure all needs are met. Todays trip was for a service and a repair job to my rear door which unfortunately got damaged due to a stone in a polish cloth however great advice given by the service manager resulted in the full car being sorted so as not to look like it had an odd door black metallic , at a great price too. They also managed to get all the work done in 1 day even though the paint work repair was not booked on. First class !! Picture shows rear door and how the treatment has revitalised the rest of the paint work
We would like to thank Hayley and the team so much. We were in a very difficult situation on our way up to Scotland. She got the car seen and fixed and was so welcoming to us and our dog. Superb member of staff, real asset to your company. Thank you
5 Debbie service advisor was fantastic, well informed with virtual health check and no jargon or sales pitch , service wash was excellent too
Fantastic Customer Service by Rob in parts. Mats ordered, delivered to Service Centre & fitted to the car, all in the same day. Thank you very much.
I have used this Jaguar service since 2014 a d it has been excellent. Prices are very competitive and they are always flexible to ensure that specific maintenane/repairs needs are met. I have dealt with Brian and Deb since 2014 and more recently with Hayley and they are very professional and meticulous. I am relocating to Edinburgh but hoping to find a service that matches my experience with Houghton-le-Spring Jaguar service centre. I would recommend them anytime. Eddie
I needed a copy of the service history for my 2016 Evoque and unfortunately when I attended the dealership, the local area had suffered a power cut. Hayley on the service desk was very helpful, took my details and contacted me the following day, informing me that everything had been printed off and was ready for collection. Very helpful and friendly. I was even treat to a complimentary coffee on my return. Thanks for your help Hayley.
A pleasure to visit today the new drive in service centre, straight in and into a warm welcome, a quick coffee in the warm while the car is checked in and taken to the service bays, while you relax in the new cafe / service area
This is my third visit and on every occasion the service has been excellent. All of the team members are very polite, friendly and professional, in particular Kay,who always does what she says she will do and the work done by the technicians is also excellent.
Thank you to Graham Wright for making our service experience a very positive one. It was completed with the upmost efficiency and we were kept informed throughout the day of its progress. Many thanks to the service team at Stratstone, Houghton le Spring.
Just had my wife's 6 year old discovery sport in for a new steering rack fitted FOC and the service i received was first class Brian Graham Kept me informed all the way through the process and the car was immaculate when i collected it.
Directions to Stratstone Jaguar Houghton Le Spring with public transportation
Doxford International
190 meters
39A
594
Doxford International
250 meters
13
39
39A
39B
4
594
X1
Durham Road-Parkside South
290 meters
20
20A
594
Doxford International
320 meters
13
Durham Road-West Park
330 meters
20
20A
594
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