I visited 4 Apr 2017, 1626 receipt registered time. The lady with the eyeglass was cheerful, she asked me what size of tea i want and i said just the regular size and she hold the mug and then i saw a lipstick mark in the lid, i called her attention and she was surprised. I also called the attention of the supervisor, her name starts with "A" (just for privacy), i requested the conversation to be private, i was not happy as she was slapping me with a voucher straightaway, i told her that customer service is not about slapping your client with vouchers straightaway. Now i think about the cleanliness in Starbucks. I suggested that she needs to maintain the standards because the shop carries the hotel name. The lady in the till handed the sandwich in a brown bag even if she asked me if for dine in or take away and that i replied earlier, "dine in". I ate the sandwich and sipped the tea and i never saw the supervisor called the attention of the staff which prompted me this review.
9 years ago (04-04-2017)
Very engaging staff; a welcome change in an establishment such a this. Good coffee and toasties... Would have given four stars if wasn'tt so bloody cold in there!
9 years ago (30-11-2016)
Starbucks coffee is not my favourite as I find it too bitter as I don't add sweetener or syrups and I take it black. However, the environment this particular outlet is in is convenient and cosy despite being in a busy hotel.
Shame they charge a little more than a regular branch!
9 years ago (19-01-2017)
Great Starbucks
8 years ago (14-04-2018)
Nice staff but about 15% more expensive than the Starbucks in town
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