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St Michael's Court - Runwood Homes Senior Living

  1. Norwich
  2. Aylsham Hair Care

Reviews, get directions and contact details for St Michael's Court - Runwood Homes Senior Living

"St Michael’s Court is an 86 bed care home situated in the innovative ‘St Michael’s Care Complex’ in Aylsham. This spacious home provides expert care for older people, including those living with dementia or in need of general nursing. St Michael’s Court provides all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. All of the bedrooms are beautifully furnished with en-suite bathroom facilities and the home has excellent amenities, including comfortable lounges in which residents can relax. We also have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment. Please visit us and look around or contact us for more information."
Address: St Michael's Court, St Michael's Avenue, Aylsham, Norwich NR11 6YA, UK
Phone: 01263 734327
State: Norfolk
City: Norwich
Zip Code: NR11 6YA

opening times

Monday: 9:00 AM – 3:30 PM
Tuesday: 9:00 AM – 3:30 PM
Wednesday: 9:00 AM – 3:30 PM
Thursday: 9:00 AM – 3:30 PM
Friday: 9:00 AM – 3:30 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: 9:00 AM – 3:30 PM

Update Info

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Reviews
Recently joined the team at St Michael's court and the care staff and management have been really supportive. its a wonderful large home with lots of space and a well kept garden. The staff are attentive to all residents and nothing is too much.
Visited St Michael's this week and very impressed with how the home has changed. The team were very welcoming, residents happily engaged in activities and looking very well. The home is beautiful and has a lovely atmosphere.
My mother suffers with dementia. She spent 20 months, between 2017 and 2019, residing in the dementia unit at St Michael's Court, during which time her needs were never adequately met. As time went on, niggling doubts became grave concerns. In spite of paperwork stating that my mother's personal hygiene needs were being met, there was clear indisputable evidence that was not in fact happening. When concerns were reported to the Manager, they were treated with patronising indifference. Staff on the Unit changed constantly so there was no continuity of care, little familiarity and poor communication. My mother is in excellent physical health with strength and full independent mobility yet there was no exercise or physical activity ever. Then far more serious concerns of neglect became evident, yet still nothing was done. I was advised by a medical professional to report the situation to CQC, but by the time I did, others had got there first and the Inspectors had already found the Home "Inadequate in all areas". Report dated January 2019. Reports in the press quoted staff as stating residents were constantly left in their own waste and there was an on going lack of food. I have since moved my mother to a far, far better Care Home where, for the same fees, she is receiving attentive, thorough and respectful care .. in the true sense of the word.
Disgusting lack of dignity and respect, my grandmother died with the worst urine burns and pressure sores due to complete lack of basic care and staff/ management lack of understanding of dementia, I was told by a member of the nursing team my grandmother wasn't in pain because dementia isn't painful. Cqc informed on several occasions and nothing done. Inadequate is an understatement
I worked in this home for 3 months as a temporary colleague. What an amazing group of residents, families and colleagues. I was such a privilege and honour to have been able to work alongside you.
Not even worth one star, I would rather slit my wrists than spend a day in that awful place. We got our mum out after her traumatic stay and refused to pay the fees
Excellent place if you’ve got dementia. Not so if you’ve got capacity. Regardless you are in safe hands here- the staff are very qualified and know how deal with any situation.
My mother has been very well looked after by the staff at St Michaels who have treated her with dignity and done the best they can for her.
Dreadful dads in hospital been in all week his regents I went back to get his items room not cleared spell of urine breakfast stuff still laying there My mum in there her room dreadful not clean Can’t wait till we move her it’s appalling wouldn’t treat a dog Loki that
Overworked underpaid and not enough ppl working there.. i was disappointed with their work situations..not the workers who are there.
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