Sovereign Health Care

Reviews, get directions and contact details for Sovereign Health Care

Address: Royal Standard House, 26 Manningham Ln, Bradford BD1 3DN, UK

Phone: 01274 841130

Website

State: West Yorkshire

City: Bradford

Zip Code: BD1 3DN

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I've been using the service for about 2 years, im really so impressed with them and their service. I've never had issues and I claim monthly for things it's just awesome. No complaints at all and I'm always telling my friends and family about the benefits

Claims always processed quickly & paid promptly. Never had an issue & submitting claims online saves so much time

Watch out for this company.  You would expect that your policy year would run from when you take out the policy, NO!!!  You claim period starts from when you make your first claim.  I am now in my 15th month and because I used my claim for dental in month 10, i cant claim for dental again until month 22.  They refused my claim so I asked to make a formal complaint.  Still waiting to hear back, I am expecting to be told I should have read the pages or terms and conditions.

Absolutely fantastic service. Phoned to ask for a claim form to be sent out, received a few days later sent form back last Thursday 7th March received cheque today 14th March. Quick & easy to do and fast turnaround very impressed no hassle at all & first time I have applied. Lady I spoke to on the phone was very helpful & professional too.

Absolutely fantastic service, I can’t believe how good and professional I have been treated. I call 11am to speak with a doctor as my own doctors couldn’t accommodate my telephone appointment for over a week.  I spoke with a Sovereign doctor at 2pm and by 8.30am the next day my prescription was with my designated chemist! Wow… the guys promised calls back and did so as promised on the exact times I was given.  I can’t thank you enough for great service and for helping me.

Absolutely a shame of a company they take your money no problem but when you make a claim they find an excuse not to pay you and the customer service is disgusting she talked over me and did not listen and was condescending,  I have cancelled shame on you sovereign healthcare!!! UPDATE I contacted them as asked when I called the lady didn't know anything about me being asked to contact them so the conversation was ended five minutes later I got a call back with an apology and told I would be receiving my claim as long as I reinstated my policy so I have decided to give them another go, I received my money the following week,

Would give 5* if their customer services all gave the same information! I was told last year that I couldn't claim for pre paid prescription card until the card expires. Today I was told I can claim for this year's card at the same time! And that I should have claimed for last year's card when I received it! Otherwise the overall service is excellent.

What a rip off! Put in dental claim for £23. Got £4:80. This being the only claim DENTAL I use. I'm up to my limit apparently. What? I only ever put two claims a year in, for dental checkups. No opticians or hospital claims.  Cancelling my policy!

I’ve used this company for about 14 years and had no problem always sent in a claim and got my money

Joined sovereign healthcare thru morrisons which is who i work for. Left after 7 months after being told i could claim for something to make me sign up, then when asked about how to claim they said i do not qualify for it. Probably more not the companys fault but more of the reps fault who try and suck you in to sign up telling you about all the benefits then when it comes to it you dont qualify.. typical!!... Never again.

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Sovereign Health Care

Reviews, get directions and contact details for Sovereign Health Care

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