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Southport Pontins Park

  1. Southport
  2. Merseyside Rv Park

Reviews, get directions and contact details for Southport Pontins Park

Southport Pontins Park
Address: The Bungalow Pontins, 15 Shore Rd, Southport PR8 2PZ, UK
Phone: 01704 882106
State: Merseyside
City: Southport
Zip Code: PR8 2PZ

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Reviews
I went with My friend and her 2 children, from Friday- Sunday. The weather perfect. We all had the best time. Some staff and guests were so friendly, as soon as we got there. The accommodation was just right, clean. Had everything we needed. Lots of small parks around. Everything very expensive. But it's OK for couple days. Some staff go out of there way to help if they can. Comfy clean beds. Blackpool down the road. Had a great time.
Had a great family holiday, we booked a club room and paid for half board. The room was clean. It's dated but your getting what you pay for. I was dreading my holiday after reading some of the reviews but actually we had a great time. The swimming pool was lovely with a toddler section and a older section before a deep section. The food was basic but all very nice definitely worth paying the extra for the half board. Night time entertainment for kids and adults honestly couldn't fault the whole holiday and booked again for next year
We have been twice since October half term. Granted the accommodation isn't the best. Sometimes needs a freshen up by yourself. Both places we have stayed the room hasnt been to bad. We did club and standard. Standard is cheap and the electric was too. Very basic. However for the price you cannot expect anything too grand. Apart from that the entertainment and kids activities they put on is good we enjoyed it and so does my son. When you go on holiday no one talks about the accommodation do they just the experiences. Great location beach literally on your doorstep Blackpool and Liverpool an hour away. Lots to do. The staff are friendly. I'd rather pay a smaller price and have more spending money. I hope they do the place up I'd be happy to pay more if they do and its a good park if looked after. All 3/4 stars for me. Wed go again no problem.
On arrival, poor quality of cleaning in the chalets this includes, floor, cupboards and draws. No mop, bucket or broom for you to rectify yourself. Self catering items missing that should be there for up to 6 people. However, you can get a mop, bucket and broom from reception, but I'm not understanding the theory behind this. Why not have it there in place already? I would have given it a quick sweep out prior to departure if I felt it was justified. The place is looking tired and run down. A lick of paint on external areas would help this. Is this due to low budget constraints from the upper management, possibly. Or, is it down to the work and lack of regular on site checks by the on site management, possibly. Either way, it was disappointing and a word to describe it was...... Scruffy! It is cheap however, but weighing things up, it's not actually that cheap for a 4 night stay. Would I visit again..... It's fairly unlikely. The only draw is that Southport itself really surprised me and I really liked it.
Restaurant? I wouldn’t really call turkey dinosaurs with watered down gravy restaurant food. Also, rummaging through forks to find a clean one doesn’t really scream 5 on a Food Hygiene Rating. Fish fingers tasted like washing up liquid which isn’t really ideal. The tongs to pick up the puddings with, were covered with frosting so couldn’t use them to pick up the food. The staff were short when we mentioned this. Also, seeing the staff handle the salad with unwashed hands alone was off-putting enough. Awful customer service, hygiene and taste. I’d completely recommend the Snack Shack which is outside the main building. Also the fish and chip shop near the restaurant. So there are more options which are actually delicious. Actually edible.
The place itself is really rundown. Could do with a lick of paint, windows washing, upgrade on some furniture, half the amusements don't work. But, the entertainment is great! Enjoyed every night. The beach is 5 minutes walk away and is lovely! We had a classic apartment where you had to pay extra for the electricity. We put £10 in on Friday and it lasted us until we left Monday. I would come back here again for a cheap holiday just for the entertainment.
I really wouldn’t recommend coming here with children. I came here with my 11 year old nephew, and I was absolutely horrified by the state of the “apartment” and the holiday park itself. I have been to numerous caravan parks in my life, varying in quality, but nothing comes even close to how appalling this was. Some of the guests are very loud, and it was fairly upsetting for an 11 year old, we would hear drunken arguments well into the night 1, 2, 3am and sometimes it was right outside the house, so I wouldn’t let my nephew sleep alone in a bedroom, out of worry something would happen, and kept him close by. The facilities are a joke as well, and a hazard. Deep pot holes were all around the site. What if a child fell and broke their leg? The sensory garden LOL was more like a few overgrown bushes and overgrown grass. The staff also had terrible attitudes and they were very confrontational. I heard one of them calling my brother a C.NT because he had asked for some spare sheets the ones we’d paid for and never gotten! I couldn’t believe the nerve. I don’t understand how it stays open.
We have just spent five days at this holiday Camp. Our one bedroom appartment was very clean and had everything we needed. However, the two mattresses were uncomfortable and the front door and windows paintwork was pealing off. This was not a good first impression. The staff were all very smartly dressed and helpful.
Took over 2 hours for them to find our booking, then tried to charge us an extra £30 for it. When given a room we found it to have dirty razors, prescription medicine packets, unwashed pots and food everywhere. The food is pretty awful as well. On the plus side the staff were lovely and helped as much as they could, the entertainment was also great for the kids.
Lots for children to do excellent entertainment. Standard accommodation clean and well stocked. Beautiful large sandy beach next to park with toilets and icecreams and shop for beach stuff free mobility aid rentals close to beach. The park is a bit rough and ready if you see past this a good all round cheap holidays for the family.
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