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Southend Victoria

  1. Southend-on-Sea
  2. Westcliff On Sea Taxi Stand
  3. Southend On Sea Taxi Stand
  4. Southend On Sea Train Station
  5. Westcliff On Sea Train Station

Reviews, get directions and contact details for Southend Victoria

Southend Victoria
Address: Southend-on-Sea SS2 6AE, UK
State: Southend-on-Sea
City: Southend-on-Sea
Zip Code: SS2 6AE

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Reviews
Horrible experience at Southend Victoria on 06/12/2025 at around 18:30.nA staff member accused me of lying, refused to listen to my explanation and repeatedly told me “go away”, raising their voice at me.nnEarlier that day at 09:26, I bought a return ticket for 2 passengers from Southend Victoria to London Liverpool Street and paid £36.75 by card. On our way back, my friend accidentally threw away the wrong ticket, and we asked for help because he doesn’t speak English.nnInstead of assisting, the staff member insisted the payment was only for one person, which was not true, even when I showed proof of purchase from my banking app. When I tried to explain, I was told “you’re lying, go away” twice.nnWe later spoke to Transport Police, who listened, understood the situation, and said the staff member’s behaviour was inappropriate and that they would speak to them.nnThis was extremely disrespectful, humiliating, and completely unacceptable, especially in front of a guest visiting the UK.nNever expected this level of rude and aggressive behaviour from Greater Anglia staff.
We’re visiting from the U.S. and staying in Southend-on-Sea. Today, I lost my credit card after buying tickets at Southend Victoria station. Later, I realized it was missing and went back. The staff member, Leaviel, immediately recognized us and returned my card. Such an honest and kind man—thank you, Leaviel!
A big thank you to Jo in the ticket office today. As well as being cheerful and friendly, his advice on the best way to get to Heathrow and back will save us time and money. Much appreciated.
It's always nice every time I take the train from there, as a wheelchair user I much prefer this line compared to the c2c. Unfortunately, they seem to have more strike days which means less trains - but they never forget about you or leave you on the train like c2c have plenty of times.
Horrible staff men on the gate tonight and really unhelpful. Avoid.
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