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South Cambridgeshire District Council

  1. Cambridge
  2. Royston Local Government Office
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South Cambridgeshire District Council
Address: South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge CB23 6EA, UK
Phone: 0345 045 0500
State: Cambridgeshire
City: Cambridge
Zip Code: CB23 6EA

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I called at the county offices in person to make a query about my council tax. There was only one receptionist on duty, so I waited for 15 minutes despite the fact it wasn't busy. When I was eventually served the receptionist was very helpful and knowledgeable, handling my query satisfactorily and making it worth calling in person. I suspect council budget cuts mean it's not possible to employ more than one receptionist, even when one is sorely needed.
7 years ago (06-02-2018)
Some of the South Cambridgeshire team are seriously not fit for purpose. The government needs to have a separate independent body over looking the whole structure of its employment, experiences of the public, customer services successes and failures. It’ is operating a bit like the Grenfell authorities with the homeless safeguarding is a joke and communication is even worse. Your website ethos does not reflect what you do to help the homeless. You DO discriminate against them and you certainly do not help them. Shame on all of you from top down. It appears you just want is to be paid in your roles and be comfortable at home- yes some do not have home and it’s clear you are selective of who you want to give them to. This organisation is not fit for purpose only when a Grenfell like situation happens will people want to know. I don’t mean with fire, I mean unnecessary deaths due to poor decision making.
7 years ago (26-02-2018)
Called in at 08:00 and got straight through to a very helpful and friendly lady called Janice.
7 years ago (20-02-2018)
65 mins and 15 calls no reply .What are we getting for our money. More to the point what are they doing for their money. Tried to get through to talk to them about an environmental item finished up trying to complain about the service still no luck
7 years ago (31-08-2017)
South Cambs Council have absolutely no comprehension of the impact of anti social behaviour on victims and are not interested in dealing with. it. Despite initiating a Community Trigger they are in utter denial that there is a problem. This has escalated to the point where a lovely village street has become like a sink estate.. They continue to bury their heads in the sand disregarding the misery it causes and just think the problem will go away.
7 years ago (20-08-2017)
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