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Reviews, get directions and contact details for Soross

Soross
Address: 8 Marigold Square, Carterton OX18 1AQ, UK
Phone: 01993 840176
State: Oxfordshire
City: Carterton
Zip Code: OX18 1AQ

opening times

Monday: 5:00 – 11:00 PM
Tuesday: 5:00 – 11:00 PM
Wednesday: 5:00 – 11:00 PM
Thursday: 5:00 – 11:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM


related searches: Soros carterton menu, Soross menu, Kebab Carterton, Delivery Carterton, Pizza Carterton, Just eat Carterton, Soros Pizza, Chinese takeaway Carterton
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Reviews
This place used to be great but now the delivery times are horrendous waiting 2+ hours for delivery. The prices just don't match the quality anymore, if your gonna put your prices up then the quality needs to stay and not decrease. Not sure if its changed hands in the past year but its nothing like it was. Owners need to step up their game and sort out better delivery times.
Just had the most horrendous customer experience with Soross chicken in Carterton. Ordered food at 18:20, when I called up 20:55 over 2 hours and 40 minutes later to see where our food was it was diminished that it is out for delivery and I should be lucky that it was. A similar thing happened a few weeks ago and I let it slide as it may have been a once off and they were busy, the food arrived cold and stale which we did not eat in the end. This time I asked to speak to the manager who then handed me to I am assuming the owner when I asked for a refund due to the long wait and that this was the second time this has happened, to then be verbally abused by him. ABSOLUTELY TERRIBLE CUSTOMER SERVICE and I will not be buying there again or recommending them to anyone else.
Not only did we wait almost 2 hours for a delivery which stated 45 mins after ordering, my wife and I both came down with food poisoning. I ordered a mixed meat & fries, my wife ordered a 2pc chicken combo meal, everything was dry, except the amount of BBQ sauce smothered over my mixed meat. Definitely not ordering from here again!
See some having issues with the wait time. Didnt have that issue myself and the food was great. Chicken as really good best around this area IMO and pizza was really good too.
We waited 2 and half hours to then be told with would be another 30mins absolutely dreadful place. Never had to wait this long for a delivery. Ended up asking for a refund and going somewhere else. This was my first and last time I will ever order food from this place.
First time customer, ordered through their website, says they deliver up to 4 miles away. Put address in and all went through fine. £2 delivery charge added, fine A few mins later I received a phone call telling me they don’t deliver to my postcode/Burford. Despite being in Shilton, literally 1 mile outside of Carterton and exactly 2.4miles from the shops postcode. Questioned this and was told “it is a Saturday, we’re really busy and we’ve only got 2 drivers” employ more! She double checked only to come back and tell me driver is refusing to deliver. Refund processed takes up to 3 working days, NOT immediately as I was told! Will spend elsewhere and won’t try them again. Shame.
Overall, food has been delicious for as long as I can remember well, when they first moved into that building! however three times in a row now, they’ve forgotten desserts that have been ordered. Sadly we’re going to stop ordering from here as the hassle to either get a refund or wait on the phone for someone to confirm the missing dessert and have one sent back out is just not worth the effort and disappointment. Thanks Soross for all the lovely food over the years - your delivery driver is a top gent too!
Amazing experience. First time in UK, went on a road trip and stopped to grab a pizza. The owner was very kind and offered a bottle of water, some chips and garlic sauce. Couldn't be more cozy! Very tasty pizza ingredients
Really disappointed in tonight’s food yet again I’m sorry but this place is not worth eating from they get your orders wrong every time go else where
Always friendly never had an issue food cooked quickly and tastyFood: 5/5
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Directions to Soross with public transportation


Marigold Square 20 meters
345
Sorrel Way HaR 80 meters
345
Willow Drive 110 meters
345
Ash Avenue 230 meters
345
Woodrush Gardens 250 meters
345

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