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Reviews, get directions and contact details for Smile Works, Carlton Chambers

Smile Works, Carlton Chambers
Address: Queen St, Wellington, Telford TF1 1EW, UK
Phone: 01952 242966
State: Shropshire
City: Telford
Zip Code: TF1 1EW

opening times

Monday: 8:45 AM – 8:00 PM
Tuesday: 8:45 AM – 5:00 PM
Wednesday: 8:45 AM – 5:00 PM
Thursday: 8:45 AM – 5:00 PM
Friday: 8:45 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I have been with Smile Works for 4 years and this is the best practice that I have used. The premises are clean and tidy. The staff are helpful and friendly. My dentist is Ameer and he is such a great dentist. He knows his stuff, he is friendly and takes time to chat through any questions. He recently treated me for an extraction and looked after me really well. Highly recommend and wouldn’t go anywhere else.
I’m not the greatest patient and unfortunately I needed to have a tooth extraction, a crown and a filling. I needed a total of 2 visits after my initial assessment. Aman was my dentist throughout. He was kind, patient and gentle. He put me totally at ease. He explained everything so I understood, and I felt fully informed during every visit. The procedures were pain free, and I was kept as comfortable as was possible during the work I needed. Molly nurse was lovely. Friendly and chatty, but professional too. She helped made me feel calm and relaxed. The reception team at this practice are polite, friendly and welcoming. I would definitely recommend . I’m just sorry that I live too far away to make them my regular dentist.
It's not very often you see traditional patient service any more but it is very much alive and well here. I've had a serious problem with one of my teeth recently and they have been incredibly helpful. They have really done their best to make sure I get the best possible treatment and solution for my issue and with each visit, they repeatedly check to make sure I am not in any pain or anything. Not only that, but once the treatment is complete, the dentist always asks if I have any questions and takes the time to answer them if I do. I have never felt as though I was being rushed in or out and I am treated with kindness and respect, every time, without exception. I am so glad to be a patient there and I look forward to being a patient there for a very long time. Thank you for all that you do!
Would highly recommend Aman and all the team at Smile Works from the outset every single member of staff I encountered were very friendly, helpful and knowledgeable. Every step in the process was explained to me well in advance so I knew what to expect during the treatment and the same for payments a plan was laid out from the beginning so I knew what to pay when. All treatments were reasonably priced too considering the high level of service I received.
Recently stepping out of a nervous breakdown and called smile works to book in. as you could image everything in my life was neglected I was told I had been removed due to missed appointments check up appointments that I did not make myself I asked to speak with a manager as I wanted to explain about the declining of my mental health. I spoke with Debbie I believe, who I told I was mentally Ill also informed her I did call to cancel one appointment. She was unprofessional and rudely told me “so what you missed two other appointments” I have to honestly say, whenever I have attended I have had no problem. The business is clean and usually good service. However after that I am truly disgusted my oral health is in desperate need of treatment. What is even more upsetting is smile work are aware of my mental health because when needing simple treatments I ask to be sedated due to anxiety and they have no problem referring me to the dental hospital. God forbid this happens again, I’ll remember to tell my brain to perk up. Or if smile works have any realistic suggestions I’m all ears. UPDATE: 21/02/2023 The fact that you have replied to my review but have not even sent an acknowledgment email in regards to my formal complaint, speaks volumes. I'm sorry my mental health was not on it's best behaviour and I am also sorry for not having family of friends to make the call for me. As suggested in my formal complaint, mental health training is something everyone should invest in.
I thought it was a great clinic until I decided to go for a private visit somewhere else after my appointment with the hygienist. Other place confirmed that nothing has been done to my teeth by Smile Works who charged me £45 for the appointment which lasted 10min. Also Smile Works failed to spot that two of my teeth needed a root canal treatment. Initially I joined Smile Works as I wanted to have braces. I'm glad I didn't proceed with the treatment.
I just had a tooth extraction done today, and the dentist and the nurse were so nice! I was so scared, but they explained everything they were doing and I didn't feel a thing! I really recommend this dentistry! Thank you so much Sim and Sophie!
Great experience having my wisdom tooth removed! Dr Atthi was really extremely kind and funny. Charlotte was laugh and put me at ease. If you’re having any nerves coming to the dentist, this team is best you can have!
I visited Smile Works for an extraction today. Ameer made my visit as easy as it could be despite me having to have several stitches after the extraction. Top class service and expertise. Highly recommended. Thank you. Ron.
My daughters both see Aman and have done for a number of years. He is a lovely dentist, so patient and kind, especially with my daughter who has a diagnosis of ASD. Would thoroughly recommend him.
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Directions to Smile Works, Carlton Chambers with public transportation


Morrisons Store 170 meters
15
16
S16
Aldi 200 meters
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S16
Wellington (Shropshire) 260 meters
Avanti West Coast
Transport for Wales
West Midlands Trains
Dunelm 280 meters
15
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S16
Vineyard Road 290 meters
100
101
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16
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17A
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