Smiffy's

Reviews, get directions and contact details for Smiffy's

About

Welcome to Smiffys Fancy Dress Shop The largest selection of fancy dress costumes on Merseyside and Cheshire! Stores in Liverpool and Chester City Centre!

Story

We stock a large selection of fancy dress costumes and accessories and update with new items frequently. We can provide you fancy dress outfits for Valentine's, St. Patrick's, St. George's, Easter, World Book Day, Hen & Stag, Hawaiian Parties, Halloween, Pirates Parties, Christmas, New Years Eve and more. Why not also take a look at our range of licensed costumes from your favourite TV shows and films?

We also invite you to visit our website www.smiffysfancydressshop.co.uk

Address: 56 Bold St , Liverpool L1 4EA, XMS, GB

Phone: 0151 709 9449

ku.oc.pohssserdycnafsyffims@looprevil

State: XMS

City: Liverpool

Zip Code: L1 4EA

opening times

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 09:30-17:30
Sunday: 11:00-16:30

Update Info

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Reviews

I bought the 'Fever Savanna Wig' in Deep Red on-line for £24.99 + £6.99 postage, for Halloween.  I knew I would need to shape it to get it to look anything like the picture advertised.  However, it was too small, the amount of visible plastic stitching at the front made it look completely ridiculous - it didn't even look like a wig!, and the quality was dreadful. I've completely wasted nearly £32.  Smiffy's returns policy for wigs states "please make sure you're happy with the product before opening the packaging."  How are you meant to know you're happy with the product before taking it out of the box!   Do Not Buy This Wig!

I’ve been to smiffys a few times and have never had a bad experience until today which has put me off ever wanting to enter the store again. I came into this store with my younger sister when we were in town as we wanted to have a look around. We were looking at the celebrity face masks as we wanted to purchase a particular character, and after my sister had picked out the one she wanted from the display, a staff member with glasses who I have never seen before came over to us and started off by asking if we were looking for anything in particular so I said we were just having a look around. She then looked at the mask in my sisters hand and said quite aggressively “did you know they were in order?” So I explained that I knew where it was from on the shelf if we needed to put it back, to which she replied “yes okay but I’ve just said they WERE in ORDER” and walked away glaring at us. My sister was so upset that she put the mask back and we left the store, with this woman practically following us as we left. We were simply looking around the store as a customer should be allowed to do, but this woman made us feel as though we were doing something wrong. This experience has made me not want to shop at smiffys ever again. Extremely poor customer service today.

Nice choice for fancy dress, staff not very attentive, and will ignore you if they are doing a job i.e counting the till even though it's over 40mins till shutting. Not great when you're panic buying before a party! Otherwise, good selection, got what we came for.

Very rude and arrogant behaviour. Open and close the store as per whims and fantasies. Very unprofessional.

Thank you Neville!! After calling Hobby Craft and Card Factory and being met with less than helpful answers, I called Smiffy’s Bold Street. A nice lady said she’d count the balloon sticks, find out the price and call me back - already great service! But then Neville, who I assume is the Manager, went above and beyond and actually went out to acquire some more balloon sticks for me! What a star. Great service. Thank you!!!

They stock a very large variety of great costumes and fancy dress accessories here. The staff were really helpful and friendly and there are places where you can try on the costumes. The only downsides are that some costumes are a bit pricey and they only issue credit notes that you can use in store, not refunds, but it's understandable so that people don't use a costume once then return it. I'll definitely come back in future.

Came in today the Friday before Halloween and obviously the shop was heaving. A lot of people looking for last minute stuff, including myself. There was a young girl in store who asked if I needed help, I showed her my online basket and she zipped around and picked everything up for me. One item wasn’t available but she helped me find a suitable alternative. Genuinely such a pleasant experience thanks to this girl who helped me with a smile. Thanks!

Bought a costume today for almost £50 and when I got home it's no more than a thin piece of mesh barely sewn together, the stitching is going all over the place and coming undone. I know costumes aren't meant to be great quality but this is absolutely unacceptable for the price, Its unwearable! it looks like it's from the poundland Halloween section, which honestly is probably better quality than this tat

Apparently people don't want custom.  Stood at the counter waiting to pay for 8 minutes.  Only one man working in the shop bald spot, putting out costumes.  Tried to attract his attention.  He just looked at us.  I called over "we'd like to buy something".  He just shrugged his shoulders.  The other people near us left, we followed them out.

Not accepting of people. Owners absolutely mad. Incredibly unkind to their own staff and customers.  EDIT: As shown by their reply, Rather than work to improve their attitude towards people and ask how, they instead hit back. My review came after first-hand experiences with them, as well as friends I'd had who were employed there.

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Directions to Smiffy's with public transportation

Liverpool Central 100 meters

Merseyrail

Upper Newington 160 meters

86A

86C

Newington 170 meters

86A

86C

Brownlow Hill 170 meters

500

Benson Street 180 meters

500

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