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Simply Airports

  1. London
  2. London Taxi & Minicabs

Reviews, get directions and contact details for Simply Airports

Simply Airports

Story

Airport Transfers.



"London Airports Transfer"
Address: Unit 99 Camberwell Business Centre Lomond Grove , London SE5 7HN, XGL, GB
Phone: 020 7701 4321
State: XGL
City: London
Zip Code: SE5 7HN

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
We’ve been using this company for few years now. They are very reliable and the drivers are always willing to help with the luggages. Their cars are quite clean 90% of the times. The only thing that I don’t like is when they bring a buster seat for my son instead of a proper car seat.
Avoid - High risk of being scammed! I was recently scammed £130 when booking through Simply Airports - as you will read from other previous reviews, I’m not the only one so this is most definitely the last time I ever use them again and I’ll be telling everyone to avoid them from now on. I have used Simply Airports for a long time but they’ve had their data breached with their emails and complete system hacked, which means lots of people have been scammed through them. A total of 8 in the last week I was told by them. Rather than take any responsibility and reporting the breech as they’re supposed to, as well as informing all their customers that their personal data has been compromised, they “don’t want to scare people off” so they haven’t told anyone, despite having a duty to do so. By not informing and warning their customers, many are unaware of the red flags to look out for when booking as I received an official confirmation email from them, yet my booking never existed and I had paid. I’ve paid online, via bank transfer and in cash before so it’s hard to tell what is legit! The 2 company partners are not concerned at all how this has affected their loyal customers and repeatedly told me it was my problem and that I won’t get the money back by claiming as it was a direct transfer via PayPal - so they are fully aware of the situation several people have now faced. I was then made to wait all day to hear back from the manager, before being threatened with the cancellation of my new booking if I didn’t just accept the situation and pay full price again. They then cancelled my booking via text so I had to find a last minute booking the night before travelling with the snow. It wasn’t losing the money that was the worst bit PayPal actually did refund me in the end, it was the rudeness and lack of care by Simply Airports. I was also told conflicting things, it sounded as if one partner was being honest with me and the other was trying to play down the whole thing when I spoke to him later. So, I’m warning existing and future customers to choose a different local taxi firm as you really don’t know if you’re being scammed or not, so it’s not worth it, unfortunately.
Used to use this company all the time many years ago. But the service has gone way down and other reviews seem to confirm this. The price is competitive for sure but their IT seems flakey and the telephone staff were rude. The driver turned up on time and was friendly and helpful.
I used to use this service for all my family members. Never again. After giving them my mother's flight number and booking the journey with all the necessary information they left her stranded at the airport. She called the company with no response, I called the company several times and kept the phone ringing till they hung up on me without ever picking up. She is 70 years old and they left her at the airport unable to get home. I finally managed to get through and all they said was, 'sorry, her flight was early' - that's why you take the flight number! That is not an excuse! Terrible, terrible company. Only use it if you don't care about being actually getting picked up.
Dishonest and disorganized. My father booked via this service. They requested payment via a bank transfer directly to someone's personal bank account very dubious, but I checked the email chain and it was from their legit domain etc so didn't seem like phishing. Then, when the driver dropped them off he also asked for cash - the exact same amount, so again I don't suspect phishing. We called support and they wouldn't confirm payment said to pay both and we'll work it out later...yeah right!!! On the drivers part, this seemed honest, but we refused to pay and showed proof we'd bank transferred. Poor driver seems out of his due. Don't trust.
Avoid this company. I used to use this service for all my airport transfers. Until one day, upon making a booking, I was scammed by someone who impersonated SimplyAirports, using their official email address. I lost £150 and the company point blank refused not only to help me but also didn't bother answering any of my calls or emails. Extremely disappointed.
Don't like leaving bad reviews - but this company is overpriced for the service they offer. Used this company just over a week ago to take a group of 4 to Heathrow. Driver turned up with two baby seats fitted - which meant we had to fit in around those. He also managed to smash his front bumper trying to perform a three point turn. Today I thought I'd give them another chance and booked them to take 4 people from Heathrow to East London. Driver blindly followed his outdated vehicle sat nav and led us into one traffic jam after another. Not only that - he blindly followed the sat nav from North to South and back to North London. We had to tell him to use a smart phone app as it would recommend rerouting away from traffic jams. He seemed to have no understanding of this concept.His smartphone was being used to show him the football scores. He seemed to have no real knowledge of the roads of London. As a result of all of the above, what should have been a simple journey was a very slow and painful one. If you want to get to or from airports - just use Uber. This company is very hit and miss.
I've used this service now for a number of years, and it is consistently reliable and competitively priced. Maybe I have been lucky, but every single driver at least thirty, by now has been professional, polite, a good driver, and punctual when arriving. The staff in the office are courteous and helpful - it appears to be a happy and well-managed business.
Taxi driver is lovely but company is awful. Booked a taxi weeks in advance, picking me up from Gatwick at 10:30pm. Got a text notifying me my driver is on time. At 10:37pm I get a call from my driver telling me he's 50 minutes away and had only just been notified of the job. Really really awful service. I would avoid.
Terrible service. Charged pre-departure, driver did not call or show and when I called to check on the status of the driver, the “customer” service representative told me he cannot do anything and “he has to go” and hung up without giving any explanation. Tried to call back multiple times but no answer after that. This company is robbing customers and are not ashamed of it. Would not recommend to anyone.
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