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Reviews, get directions and contact details for Shell Manor Way

Shell Manor Way
Address: Manor Way, Halesowen B62 8RJ, UK
Phone: 07414 223119
State: West Midlands
City: Halesowen
Zip Code: B62 8RJ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Good petrol station fuel prices a bit high
A well deserved 5 star to the lady who served me on Friday evening. A true professional at her job. Polite, enthusiastic and took the trouble to explain how the new app works. The toilets were clean and the shop had plenty of items to tempt me. A big thank you to shell and in particular the lady who served me.
Refurbished Shell petrol station and shop includes Costa coffee machine dispensing at £2.10 for a regular sized take out cup at the time of writing. Toilets clean. Free cash point available. This larger site accommodates extra parking. Good access in and out. Speed limit is 50 at the exit so take care. Staff friendly and attentive.
Wont be wasting my time using these again. My local garage go to fill up every week, use the car wash and the vac. Number of times lately its gone downhill, car wash out of service, vac packs up while were cleaning the car out. Just come to fill up as normal this evening stood at the pump for nearly a minute waiting for the pump to be switched on, while the guy inside on the counter is chatting away. Shouted across but was ignored. Drove off and wont use them again
Being a sufferer of rheumatoid arthritis, filling my car with petrol is always a painful experience. However, I was absolutely astounded to be met with such a polite young man on the forecourt who assisted me. A fantastic service by a fantastic lad. I hope he gets the recognition from his manager. This lad needs public acknowledgement and appreciation. Thank you.
Once again have had a terrible experience with one particular member of staff. Whilst most are friendly, this one night worker is appalling. I tried to purchase some tobacco. The first employee, who barely spoke English couldn't understand what I was asking for, so he called the other one over. The second guys face said it all, he just could not be bothered. He immediately claimed they did not do the tobacco I wanted. I told him I had seen it and it was on the third shelf. Very rudely he shouted what do you want? I told him, to which he said we don't sell it. I told him the shelf I had seen it on 100%sure as I bought some 3 days earlier and knew where to look I saw his eyes fix on the tobacco, instead of admitting it was there he proceeded to pick up 3 different packs and tried to fob me off. I had clearly seen it and could still see it. He remained rude and impolite. As I challenged him about his total lack of manners some distant customer service training kicked in and he started saying thank you. I told him to leave it and would go elsewhere, which he agreed to also. I went to the shell garage in Hagley. The attendant could not have been more helpful or polite. I have had previous bad experiences with the attendant from the first place, where he has stood looking at me for 3 minutes refusing to activate the pump I do not know why, I have a 10 month old car, I do not have a criminal record I have also tried to buy tobacco before and he has been rude and dismissive on each occasion. I was not given the managers name in order to make a complaint, hence this review. All I know is the attendant was working at 0020 hours on 21/4/16. I believe his name began with an A. He was the chubbier of the two. Ultimately appalling service where it is too much trouble to serve customers mark of a successful business I don't think The guy needs some serious customer service training, failing that some common courtesy or basic manners would not go amiss
It has a Waitrose food shop and a coffee bar inside, which is good for picking up a bite en route. The staff are friendly and I like the premium diesel which gives me a few extra MPG and according to the garage I go to, keeps your engine clean as well.
unprofessional, I went to fill up my car at 10pm and was asked to pay first, I offered payment on my card as I presumed they would have system in place where it takes authorisation upto an amount... no, I was asked to guess how much fuel was needed to fill my car, He said I could leave my card while I fill up, which I declined due to knowing the scams that go on maybe I was about to be scammed, so in the end I had to pay £50 up front for my tank to only except £25 in, so when I asked to refund my card the difference he told me had to be cash payment back!! So I basicaly paid then £50 and was forced a cashback of £25ish. If they are going to ask for payment upfront there should be a system in place to take payment, and they shouldn’t touch your card, defo not hang onto it.. Do not give them your card to hold onto. Shell need to look into this matter.
Shell is my PFS of choice. Always lovely customer service, very clean and tidy, good selection of pumps so never need to wait long to fill up.
I only really use Shell garages for v-power diesel so I visit quite a few and this is a good one, lots of space and it's easy to get the air/wash/pumps/parking which is rare most aren't laid out as well.
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Directions to Shell Manor Way with public transportation


Cloister Drive 140 meters
002
14
9
Lapal Lane 350 meters
002
14
9

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