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Reviews, get directions and contact details for Shell

Shell
Address: Brighton Rd, Horley RH6 7JU, UK
Phone: 01293 785646
State: Surrey
City: Horley
Zip Code: RH6 7JU

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Went there this morning at 4.50am, it was open but sort of. I wanted a newspaper and there was a delivery at the door. The pack still had the tape across which I couldn't open without scissors and the assistant said he wasn't allowed out by himself. Useless.
19th February waited around 25 minutue at shop from 23.00 , nobody in the shop, either he was sleeping or went home , sad they open 24 hours but its not
It used to be reliable — friendly staff, fair prices, and fully stocked shelves. Now, it feels neglected.nnThe service is unwelcoming, communication is difficult, and the shelves are often half-empty. Prices have gone up significantly, and there’s a constant issue with the meal deal not applying properly. If you don’t pay close attention, you’ll end up being charged for each item separately.nnIt comes across as disorganised and frustrating. At this point, I’d recommend going somewhere else.
I have now been down to this petrol station around 5 or 6 times at around 12am when I needed to get stuff like milk and despite it saying it's 24hrs Everytime I have gone there has been a sign up saying not open and then today March 29th 2026 I went down and got there for 11.26pm and the doors shut and a sign saying fuel only I had to go and try to find a petrol station that was open in order to get a few bits for in the morning like milk and sugar etc if you are saying you are open 24hrs then you need to be doing that as you are not doing as advertised which is breaking the trade act sort it out please as would rather go to my local petrole station
Most of the overnight staff are incredibly unhelpful! There always seems to be a translation issue despite having photos of items prepared! I still seem to walk away with nothing even when I can see the item through the window!!
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