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Reviews, get directions and contact details for Shell

Shell
Address: London Rd, Buckingham MK18 1AS, UK
Phone: 01280 823539
State: Buckinghamshire
City: Buckingham
Zip Code: MK18 1AS

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM


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Reviews
Disappointing service when car wash failed. I have used this car wash many times. Having paid for the wash, the machine failed to work. On reporting this I was initially told it is working perfectly, with the suggestion being that I was an idiot and didn’t understand how to use it. When I repeated exactly what had occurred I was then told to come back tomorrow. The lady on duty was utterly unconcerned about the failure. Couldn’t care less! My problem not hers.
This is a small place, but nice and quiet. The staff asked me about receipe, I didn't have to ask. I don't know the toilet cleanliness, i wasn't there. The staff were nice and kind.
Toilet facilities were absolutely awful. Urine all over the seat, a sanitary pad stuck on the bin.. the only reason I’ve given it one star is because the gentleman working behind the desk promptly refilled the toilet paper when I asked for some. When I spoke to the lady behind the desk both herself and another female staff member seemed in denial of the disgusting facilities. They weren’t rude to me, but I hope they can do something about this. I was polite and reminded them that I was simply providing feedback- I can only hope that they take this on board.
Customer care appalling.nWent in for a simple screen wash top up, used as I been using for 1+ year and the screen wash dispenser decided not to work.nWent inside to speak to the lady there, today is 29/04/23, 11am, which was more interested on being in her phone than to speak to customers, I asked if I could have the refund from the machine, as I put the money in, but it didn't work.nFirst started saying it's not 1.50 but 2£, which I politely said is wrong, it's £1.50, and she immediately said, so the machine is wrong, or if it isn't wrong, it's broken!nAbout the refund, I'm having to email an external company for with a complaint!nAnd as soon as I turn my back, straight on her phone...nnEDIT: Emailed the company, and after 1 day got the answer. They don't deal with cash in the machine, only card payments, I should ask for the refund at the garage. I went there and surprise surprise, no one gave the refund, as it wasn't on the day, and I had no proof that I put the money in...
Staff always changing, price is usually more and pumps etc need updating even though head office said there fine. Points system is dreadful. Now charging 10p more then anyone else. Avoid now
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