facebooktwitterpinterest
mobil menu

Shell

  1. Dunfermline
  2. Dunfermline Gas Station

Reviews, get directions and contact details for Shell

Shell
Address: Admiralty Rd, Rosyth, Dunfermline KY11 2BN, UK
Phone: 01383 414022
State: Fife
City: Dunfermline
Zip Code: KY11 2BN

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: shell garage near me, shell uk, shell petrol station near me, shell near me, nearest shell garage, nearest shell petrol station, shell london, shell station locator
Similar places near
Gulf Rosyth Service Station Gulf Rosyth Service Station 998 meters If you’re looking for a petrol station where the staff are as thrilling as watching p...
A P L UK A P L UK 1 km
Wrecking Ball Retail Ltd Wrecking Ball Retail Ltd 1 km
Kingdom Cars Kingdom Cars 3 km Good food would recommend it to entertain 1⃣
Tesco Petrol Station Tesco Petrol Station 3 km Fast fueling.
BP BP 4 km Staff here are diabolical. So rude everytime. Have had to use them to collect a yode...
BP BP 4 km Staff here are diabolical. So rude everytime. Have had to use them to collect a yode...
Dunfermline Town Dunfermline Town 4 km
F M C F M C 4 km First class company who look after you from the moment you arrive till you leave and ...
Dunfermline Autocentre Ltd Dunfermline Autocentre Ltd 5 km
Gulf Garvock Filling Station Gulf Garvock Filling Station 5 km You can cheaper fuel elsewhere but the post office counter and shop are handy. The ...
Tesco Petrol Station Tesco Petrol Station 5 km Most competitive fuel prices in central dunfermline. Has pay at pump. Kiosk/shop has ...
Asda Petrol Asda Petrol 5 km Petrol station with a supermarket in front of it, 1 run to sort it all I'd say. Usual...
Asda Dunfermline Superstore Asda Dunfermline Superstore 5 km Terrible experience waiting twice in a long queue for my George parcels, once before ...
Cairneyhill Service Station Ltd Cairneyhill Service Station Ltd 6 km Expensive fuel and expensive shop.
Thames - Nicky's Garage Thames - Nicky's Garage 7 km Great local station the food and coffee are spot on the breakfast well priced. Friend...
Reviews
Hi I came in to pay for my fuel but another person accidentally paid my fuel for me.nnFor some reason they couldn't give her a refund so I had to pay for her fuel and then bring in £20 in cash next time I was getting fuel.nnSo I got fuel yesterday and payed for that and said about the £20 note I needed to pay. But the staff member had no idea what I was talking about.nnThey said to call the manager, but I left my number instead so they could call me.nnToday I accidentally missed their calls so I called back.nnWhen I was on the phone I asked if I needed to pay right away or next time I come in like I did last time.nnThe responded very rudely to me like it was obvious that I had to do it right away.nnI am going to pay the money back. But I thought the staff were very unprofessional and I don't understand why the couldn't refund the original person.nnThen when I came in to pay the money back, the manager did not let the rest of her staff know and I couldn't even do it.nnThis team need to get themselves sorted or else there will be more unhappy customers like me.nnI only come here because it's convenient and the deals on the app are good.nnRight now I think the customer service of the staff here is terrible after my experience and I hope they don't mess it up again.nnIt didn't help they treated me like it was my fault!
Filled my car up at 11am and purchased a few other item when at till cashier asked which pump I clearly pointed to pump 3 and then ask for a receipt, I didn’t check amount and paid by contactless.nnWasn’t given a receipt so just left.nnStaff all know who I am as use the garage a lot plus family members had worked there in the past.nnReturned to car and programmed sat nav before driving away.nnGet a message from family friend who is known at garage to say I was undercharged by £20 so could I go back in and pay when I can, they had also been sent a photo of my receipt which really shouldn’t have been sent a copy of the receipt as I may have purchased person items, which I hadn’t.nnI went back in at 22.20 to pay in my journey back to pay and explained to a lovely member of staff that I was told to come in and pay and explained what had happened she then said she didn’t know anything and that I had driven off and it would have been put down as a drive off which I hadn’t as I had been charge for a different pump on the receipt.nnObviously I was not happy about being accused of driving or ff in front of other customers and said I wasn’t happy as the woman should have paid attention to what she was doing.nnThen said I’d return in the morning and speak to Lee the manager.nnThen another man appeared on the shop floor so I asked him if he was a manager he just shrugged his shoulders without answering, so asked if he knew anything about it and could he take the payment save me coming back in morning.nnHe replied so you want to complain that’s up to you not even answering whether he know anything of if he could take the money, his attitude was appalling.nnThen continued with attitude saying well the lady who served you just lost her dad which had nothing to do with me paying or being accused of a drive off, so said well can you take the payment or not with no answer I went to walk away he then said see you showing your compassion.nnWhich had absolutely nothing to do with the situation in hand. After all I was only trying to pay for the mistake the woman had made!nnThe man called David was beyond rude and had no right to speak to me or anyone in the manner he did!!!!!!!nnAs I went to leave I said I’ll come back in the morning and see Lee to pay, the rude man waited until I was nearly out the door then shout so what time will you be in tomorrow still treating me as if I had stollen from then.nnBy right it was the cashiers mistake which rather than it being taken from her pay I was happy to go back in to pay and will be paying first thing tomorrow morning once the managers in but there was absolutely no reason for them to talk to me the way they did or accuse me of driving off!!!!!!nTotal joke and think maybe staff should be trained a bit better and be more aware of what they are doing and how they speak to people
Occasionally use this station to refuel my works flatbed lorry and it's a huge benefit having a HGV lane making access easier and less waiting time.nStaff are usually polite and the shopfloor/ toilet are clean.nNever had any problems so far.
Perhaps they’ve got a captive audience with the ship yard being nearby, but I won’t be back as it must be the most expensive diesel in West Fife.
Petrol station was clean and tidy. VPower diesel and petrol available at all pumps. Inside shop there are Costa coffeemachines available as well as Hot and cold snacks. Also sells beer & wine. Staff were friendly, helpful and efficient.
Comment on this business

Shell map

to add Shell map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.003 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy