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Shangri La Restaurant

  1. Birmingham
  2. Birmingham Chinese

Reviews, get directions and contact details for Shangri La Restaurant

Shangri La Restaurant
Address: 192 Sutton New Road , Birmingham B23 6QU, XWM, GB
Phone: 0121 373 4662
State: XWM
City: Birmingham
Zip Code: B23 6QU

opening times

Monday: 12:00-23:00
Tuesday: 12:00-23:00
Wednesday: 12:00-23:00
Thursday: 12:00-23:00
Friday: 12:00-23:00
Saturday: 12:00-23:00
Sunday: 12:00-23:00

Update Info

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Reviews
For past 20 yrs Shangri-la has been best go to Chinese restaurant for my family and friends. Food and orders always correct, great family waitstaff friendly cashier. Vegetarian options: Tofu, vegetable delight,
Thee ABSOLUTE WORST Chinese restaurant I have EVER been to. I mean this makes no sense at all. First off they got my order wrong. Second, the wings that was part of my order were given to me in a freaking Saran wrap bag that made the wings soggy. The General Tso chicken was the worst I have ever tasted. The chicken wings were nasty as well. They wouldn’t refund the food even tho only two bites were taken of the piece of chicken. VERY unsatisfied and wasted $47 bucks on this nasty food. PLEASE AVOID this location. Save yourself the frustration and just get Mc Donald’s or something because this AINT IT. Sorry not sorry. Signed, Hangry Customer
The people here are nice, but I was quite disappointed in my food tonight. I ordered the Family Dinner for Two so I could have leftovers for tomorrow. When you order any of the family dinners, they decide which entrees you get. The dinner for two is sweet and sour chicken and mongolian beef. I was not happy to get home and find that the chicken was breaded. I don't like breaded sweet and sour chicken. This seems to be the standard in most of Chinese restaurants these days. I think they do it that way to give you less chicken. The veggies and pineapple weren't even cooked in the dish. They were steamed and placed in a separate container, as was the sickly sweet sauce. The same mass-produced red sauce you get on every cheap Chinese buffet. If I'd wanted buffet food, there were other cheaper places I could have gone. I was stunned by what they call fried wontons. It literally is a deep-fried wonton wrapper. Not a dumpling. Not wrapped around anything. No filling. Just a fried wrapper. The menu says fried wonton, not fried wonton wrapper. I couldn't finish the egg roll. It had a funky fishy taste. The menu also said my meal would come with sizzling rice soup. It was a seafood and chicken soup. It was good, but it was not what is on their menu. It's too bad it was such a disappointing meal. I got a lunch combo there not long ago and enjoyed it. Did not enjoy tonight's meal, and if I ever return, I will not order a family dinner again or an egg roll or fried wonton or sweet and sour chicken or sizzling rice soup. The customers should be able to choose which entrees they want in their meal. And the fried wrapper? Just no. Addendum: It appears that I did get the correct soup. Just opened a bag that I thought was those greasy fried noodles they give you to put on top of your food I always trash them, but it was a bag of what appears to be freeze-dried rice. I suppose I was suppose to dump them into the soup. Whaaaaat???? Dried rice? Just no, no, no.
Everything is always delicious. Try the Coconut Punch, it's amazing!Food: 5/5
I can't say this was good at all, the chicken came on top of something that looks like shredded styrofoam, feels like styrofoam, and taste like styrofoam... And my chicken was served on top of lettuce... I can't say I will be backFood: 1/5
Great lunch deal. The food has always been delicious. But saw children coming in and out of the kitchen. This is not a good practice.Food: 5/5
Food is fantastic, staff is most thebtime very friendly. But if you put in an online order DO NOT show up until ATLEAST 15 minutes after it says on the order have gone over 4 tomes for dinner and waited over 30 minutes past the quoted time. Amd had orders called in while inwas in the lobby get picked up before my order was ready.
The family and I love this place! The food is always fresh and delicious! My 6 year old loves to order the sesame chicken! Very welcoming environment! Customer Service is a 10 plus! The fried rice is definitely fresh and not reused as some Chinese Restaurant. We order from here at least once or twice every other week if able. I recommend this place!
The food is always very fresh made to order and relative fast..whether you dine in ot take out. I highly recommendFood: 5/5
First time eating here in several years it was excellent food was good service was good it was very slow night very few dine-in patronsFood: 5/5
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