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Reviews, get directions and contact details for Shake Shack Westfield Stratford

Shake Shack Westfield Stratford
"Located just an easy walk from the iconic Queen Elizabeth Olympic Park and Stratford station, find our Shack in Westfield Stratford servin' up delicious burgers, hot dogs, dense & rich frozen custard, hand-spun shakes, beer, wine and more.Since crossing the pond, we’ve stayed true to our NYC roots while delighting UK burger fans by serving up our classics made from carefully sourced premium, local ingredients from like-minded purveyors we admire and love.Kick back and enjoy your Shack faves in our outdoor dining area.Everyone is welcome, including our four-legged furry friends. Come meet us and try one of our classics!"
Address: Westfield Stratford 124 - 125 The Street Westfield City, London E20 1EN, XGL, GB
Phone: 01923 555167
State: XGL
City: London
Zip Code: E20 1EN

opening times

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-22:30


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Reviews
Love a quick and easy grab and go place that have options for vegans and none vegans too. Wen we went there around 11:30 it was not too busy and the burgers are great. We did ordered more that we can handle so keep in mind that the portions may not look too bug they are filling. I had the CRISPY SHALLOT BURGER & fries, STRAWBERRY SALTED LIME LEMONADE and it was
Went in at 11am for breakfast, so it’s not busy at all. Shake shack is always my favourite burger place, its burgers are the best in taste, and its fries are less oily than other fast food restaurants, I like it, this branch in Stratford is keeping up to its standard. I am sure I will come again.
Great to see a vegan patty option at Shake Shack! The mushroom burger as the only vegetarian option was the reason why I wasn’t a big fan of this chain. Now I can finally enjoy a great and tasty burger, just as good as the meaty ones. The fries are also great. Unfortunately the lemonades are extremely sweet. Well done Shake Shack.
We went in to try out the new Chilly Crisp Chicken and I can say it did not disappoint. The chicken was cooked to perfection and the unique taste of their chilly crisp seasoning was refreshingly different from the usual fried chicken burgers. Interestingly, the chilly chips cheese fries worked out much better than I thought they would. Hopefully these items are here to stay. Would recommend, would go again
Not enough staff, 4 tills available, only one open , reason given not enough staff in the kitchen 8 staff in kitchen. All the staff working flat out and all very polite, more staff needed and more tills should be open as the wait was ten minutes just for 2 drinks The drinks where excellent but very expensive at £6. The food looks really nice, the owners of the brand should look at speeding up the ordering delivery of food and drinks, people where leaving the queue and people waiting for food not to happy. That being said its a really nice place staff where very good busy and profesionals.
Place is located on Westfield shopping centre and do burgers. Place is not too busy when I went in to place my order There was a slight wait The place where you get sauces did not have containers to put the sauce in and I had to use tissue papers provided which is not ideal. I did raise this with the staff and as I was leaving I noted they had placed some pots so it was dealt with The food is ok not the best and for the price I paid I would have expected it to taste a bit better Burgers were dry and the salad that came with it was not that fresh I have given a 3 star because of that The place is rated 5 for hygiene and place did look clean and the toilets were ok ish if one wants to use it
We arrived around 6pm when majority of the retail shops closed. There was about 20 people ahead of us, one till open, roughly 5-7 people working in the kitchen, and the queue was going really slow. The manager popped to the cashier to help once for five minutes and then he went to the back… Took us about 20mins to get to the till. We placed our order, however when I ordered herb Mayo bacon fries, the cashier needed to ask around if they actually doing that or not. He apologised after, as he is new at the company. We wanted to pay with cash, however we’ve been told they are cashless, then we tried to pay with AmEx which was surprisingly not accepted. This was quite inconvenient and disappointing as we live in 2022 in London… We asked for the receipt which took again quite long time as the till roll finished, the cashier didn’t know how to change so a colleague of his had to jump in and help. By the time we got our receipt the queue was ending at the doorstep. When we wanted to sit down, the first TWO tables were sticky like someone poured a sugary drink all over them and let it dry… because the screen was not working, one of the coworker had to shout every time when an order was ready. We’ve ordered two burgers, herb Mayo bacon fries and lemonade. Both the buns were very yellow due to the large amount of butter. The double Meister burger was delicious, however the shack burger was slightly raw inside, the beef patty was burned outside and it was quite salty as well as the herb Mayo on the fries. We definitely had a better experience in this branch, however if I can give an advice, then try to put more staff on the rota for Sunday evenings as it can be pretty busy and allow the new staff better times to learn like Mondays or Tuesdays when it’s not so busy.
Yummy burgers, crispy fries, and one of the better thickshakes when compared to other fast food joints. Located opposite TkMaxx in Westfield mall with plenty of seats. The order number screen wasn't working, so I had to wait near the counter for the order. But apart from that, everything else was perfect. Parking: Park at westfield mall
First time at a Shake Shack and all I can say is "what a disappointment" Chicken Burger and Chicken bites tasted burnt or the Cooking Oil needed changing?? Cheesy Chips were Chips with a little tub of Cheese Sauce, the Sauce tasted 'gritty' like it was mixed from powder, only poorly mixed The takeaway food is a joke, the packaging isn't enclosed, it's just like they use for eat-in so the food doesn't retain its heat To top it all, whilst waiting in excess of 20 mins to get my food, I watched a Staff Member change the food bin on the customer side. On the floor in front of the bin were 5 clean serviettes, he picked up 3 of them, and just left the other two! Makes me wonder if they can't be bothered to clean up in a public facing location, what can't they be bothered cleaning in the Kitchen..?? I won't be going back here again
Very busy restaurant. The chicken burger is halal according to staff. The burger was very thick and moist but didn't have enough sauce. The pickles were quite vinegary too and didn't add much to the burger. The lemonade was ok. It's quite strong in flavour and is more of a sipping drink. Definitely a nice drink to have on a hot day. The chocolate milkshake comes with marshmallows so may have gelatine in it. Ask without marshmallows at the till. The shake was quite thick and tasty.
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Directions to Shake Shack Westfield Stratford with public transportation


Stratford City Bus Station 130 meters
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A21
A8
A9
N205
London Stratford- Montifichet Road Stop U 150 meters
UKN603
Stratford (London) 180 meters
Elizabeth line
Great Anglia
London Overground
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Stratford Underground Station 190 meters
Central
Jubilee
Stratford Dlr Station 200 meters
DLR

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