Reviews, get directions and contact details for Santander
"Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services."
Address: 20-22 Effingham St, Rotherham S65 1AJ, UK
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Reviews
We had to use this branch on Saturday 23 April due to the one in Meadow hall no longer being there. Although it was annoying to have to travel to Rotherham the experience we had was worth the effort Marie at the cash desk was extremely helpful and went out of her way to help us Fantastic service from Marie.
I have a business account here. Our business needs £1 coins. The first time I came to pick up the coins, they said we didn’t have coins. I gave my business account. I also said that you don’t want to go in, and then the staff went in to get them £500 for a bag. The second time I came, I got it very smoothly. The third time I came to get coins, there was only one staff member at the counter, Meris, who was very nice. I told her that I wanted £1 coins, and she said that there were no coins and told me to go to the post office to get coins. I was a little disappointed. I don’t believe that a bank has no coins.
Not enough front line staff available to deal with people. Been having a problem with a transfer of money for two weeks now and still no outcome. Unable to give answers to why. ABSOLUTE RUBBISH AT THE MOMENT.
Tuesday 8th August, the vranch was closed, also closed previous day, notice on wondow said it was temporary and to use nearest branch in either Barnsley or Doncaster... Yeh just a short walk then!! Only one cash machine working, Rotherham is a ghost town anyway, looks like 5his branch is headed towards closure too.
Interesting waiting system. Lots of staff doing nothing yet you wait !!!
No wait at the counter, pleasant staff, bright and clean bank. Sadly Rotherham town centre is still in decline and I am concerned how long Santander and other banks will stick things out in Rotherham.
Could you amend your opening time information. It is giving 4.30 pm for the Rotherham branch. I went at 2.30 pm and it was closed, giving 2.00 pm on the door . Could he correct time be updated on the websites thanks .
Could do with longer opening hours, to suit people who work. However I accept it's difficult at the time. Special mention to the guy at the door who organises entry, he is doing a great job in difficult circumstances.
DO NOT USE THIS BANK. The bank is atrocious at answering the phone, making online transactions where they make you feel like a criminal and the attitude from the call centre staff is disgraceful. My advice, stay well clear.
Not very good ,the list is endless probably the worst is trying to speak to a person.
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