facebooktwitterpinterest
mobil menu

Sandman Signature Aberdeen Hotel & Spa

  1. Aberdeen
  2. Aberdeen Hotel

Reviews, get directions and contact details for Sandman Signature Aberdeen Hotel & Spa

Sandman Signature Aberdeen Hotel & Spa
Laid-back hotel in a former university building featuring a slick restaurant/bar & a gym.
Address: St Andrew St, Aberdeen AB25 1AD, UK
Phone: 01224 945555
State: Aberdeen City
City: Aberdeen
Zip Code: AB25 1AD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
Similar places near
Residence Inn Aberdeen Residence Inn Aberdeen 466 meters Scotland is beautiful and highly recommend it.nnWe stayed for 4 nights at this hotel ...
The Aberdeen Dyce Hotel The Aberdeen Dyce Hotel 7 km Lovely stay last month while attending an event at the P&J. Very close to the venue, ...
Reviews
I spent two nights at the Sandman Aberdeen and despite the beautiful building and interiors and the fantastic location for someone who knows Aberdeen at least, I have to be honest and say that I left very disappointed.nI checked in and realised that a number of the lights in the room and the blackout blinds didn’t work, there was also a really bad smell coming from the bathroom that suggested that the person doing the cleaning doesn’t understand how the type of shower works. I asked for help with this and when the person came up to the room they concurred that the lights and the blackout blinds didn't work, although they said that they couldn't smell anything coming from the bath, but they very kindly agreed to move me to a different room. Immediately upon entering I pointed out that the LED bathroom light in the bathroom didn't work but said that I could manage until the following morning, for disability reasons I was unable to cope with the full lighting in the bathroom and therefore required a smaller light, I was assured that maintenance would come and look at it the following morning and I agreed that that was fine.nI had a pleasant evening in the room call, the fittings in the room were lovely and overall, it felt comfy. I would say that where you are putting a microwave in a room, utensils, and perhaps a fork might be nice and very considerate but I do understand that that may be an impractical from a customer service perspective.nI never move TV's that are on a wall I'm always scared that they will fall down, and I didn't think anything of the fact that the one in the room was on standby, however this turned itself on about 2:00 AM something it did a few times over the next few hours. On my way to breakfast on the 1st morning I stopped by reception I said that I believed that maintenance were coming to look at the LED light and could you also please look at the TV since because of my health condition this has been really quite ill as a consequence, and I was assured this would happen.nThe long and short is that after asking three times if maintenance would come to the room, in addition to asking if the sofa bed could be made up for my friend who was joining me, when I went out before 10AM I put the service room sign on and went out. No one came to do the room until 3:30PM, at that time, we were in the room so we went down and sat in the lobby but that was awkward as it felt that we were in the way as there was a wedding and hotel guests couldn’t even enter or leave the hotel without someone saying something as the photographer was trying to do photos.nWhen we returned to the room, the sofa bed had been made-up but otherwise if I hadn’t known better I wouldn't have known the room had been touched, I have never seen housekeeping do such a sloppy job and I have stayed in so many hotels in my life. I then asked again if maintenance were coming and was told that there wasn’t anyone who could.nI was unable to use the spa as it was fully booked but it is worth noting, as the hotel website doesn't make this very clear, that there is exceptionally limited capacity and that it is chargeable over and above what you pay for the hotel, I guess I’ll never know as i didn't get to go.nIt's a real shame that obviously no one goes round the rooms to check that everything is functional which I would expect at this level of hotel and there was more than just one lamp not working in my room, the blackout blinds while functional were significantly damaged and it gives the air that management and the company simply don't care; they want the money that customers are bringing without doing anything to warrant that money. I had been really looking forward to my stay here, as I say it has a lot going for it but there is a chaotic feel which staff give guests and I doubt it's going to last because right now I don't know if I would return which is really disappointing.
We stayed here for a girly weekend for my friends birthday. They couldn't have done enough for us! The staff were so friendly and helpful. They kept our bags for us while we were at the spa until it was time to check in. The girls in the spa were really nice we got to have prosecco in the relax room while we waited for our treatments! Good selection for breakfast and the room service food was great. Would definitely stay here again.
Great room with mini kitchen, nice and quiet, staff lovely especially the red head cleaner,nothing a bother. Quick check in and check out. Busy hotel , breakfast lovely
Great hotel, very clean and well done. Felt like a home from home, apartment style which was amazing! Spacious and well equipped. Great location. Will 100% be staying again and will be the only place I stay on aberdeen
Premium price with borderline budget service/quality, would not recommend. I have stayed here several times in the past with no issues, however on this most recent visit could see immediately that the Sandman has gone downhill. Very clear signs of cost cutting, such as switching to poor quality toiletries and lack of maintenance in some areas. The room was a weird layout with no desk or chair which makes doing anything in the room awkward. No aircon which you’d expect from a budget hotel. Lack of attention to detail, such as in the shower there were 2 shampoos instead of 1 shampoo and 1 bodywash. Had a terrible experience with room service. Firstly, silly times that room service is available. Secondly, the breakfast room service experience was awful. They got the order wrong, but instead of straight away being helpful they argued with me about the order. Finally admitted they got it wrong and rectified, but overall the quality was so bad for the price. The hot food was clearly microwaved and strangely congealed, the coffee was not hot enough, the orange juice not cold enough, and toast was solid and pretty much inedible. Not worth the rates charged, look elsewhere!
Comment on this business

Sandman Signature Aberdeen Hotel & Spa map

to add Sandman Signature Aberdeen Hotel & Spa map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0031 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy