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Reviews, get directions and contact details for Samuel Johnston Ltd

Samuel Johnston Ltd
Address: Unit 7, Trench Park, Trench Rd, Mallusk, Newtownabbey BT36 4TY, UK
Phone: 028 9083 0022
State: Newtownabbey
City: Newtownabbey
Zip Code: BT36 4TY

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Woeful customer service, seem to forget that they are serving some of the most precious and loved customers - babies! Bought a cot from them and when it arrived eventually after numerous delivery issues, it was scrapped and stained. Couldnt have cared less and no replacement was offered which is what we wanted. We had to disassemble the whole cot and put back into original packaging which luckily enough we had not damaged when unwrapping. Eventually got our money back after they demanded that we return the free blanket which they had included to cover the inconvenience of numerous delivery issues! All the while our baby was in a travel cot. Eventually got a nicer cot elsewhere, will never use this crowd again!
7 years ago (16-02-2018)
Excellent service and a huge choice of prams. Relocated to new premises in Mallusk with at the door parking which is ideal for trying car seats.
8 years ago (08-01-2018)
Embarrassingly bad service. Purchased a jane travel system which was delivered to our home. Faulty cover and car seat didn't fit into base. Collected (eventually!) but refused to give full refund even though clearly not functioning correctly. Through whole process didn't return phonecalls and made life very difficult, even as due date of baby approached. Will never use again and would recommend others to avoid.
8 years ago (30-09-2017)
High Street shop in Belfast is closed. You need to go to showroom at their warehouse in Mallusk.
8 years ago (09-09-2017)
Very good sales staff with unique and good priced items
8 years ago (01-10-2017)
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