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Sabai Leela

  1. London
  2. London Spa
  3. London Massage

Reviews, get directions and contact details for Sabai Leela

Sabai Leela

About

Sabai Leela: Together these words mean “technique of relaxation” and are at the heart of what we do. Sabai Leela health spa offers a blend of traditional beauty services and a full range of authentic Thai Spa and massage treatments.

Story

Sabai Leela Day Spa in London offers a blend of traditional beauty services and a full range of authentic Thai massage and Spa treatments for both male and female clients.

Sabai (sa-bye): v. to be relaxed, happy or content
Leela (lee-la): n. style, grace or technique

Together these words mean "technique of relaxation" and are at the heart of what we do.

Address: 282 Old Brompton Road , London SW5 9HR, XGL, GB
Phone: 020 7373 7763
moc.aleeliabas@xaler
State: XGL
City: London
Zip Code: SW5 9HR

opening times

Monday: 12:00-21:00
Tuesday: 12:00-21:00
Wednesday: 12:00-21:00
Thursday: 12:00-21:00
Friday: 12:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00

Update Info

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Reviews
Terrible massage experience! Avoid it. Not recommended. I wanted to treat my partner to a couple massage after having read some seemingly acceptable reviews, but it quickly turned to an utter dissapointment. The therapist lacked knowledge and the skill necessary for a quality massage. She didn't seem to understand how to follow muscle groups or work with tension properly, there was absolutely no consistency or flow in pressure control, so the entire massage felt random and aimless. My partner was unpleasantly distracted by her nails digging into his skin, an uncomfortable touch that completely took away from any sense of relaxation. There were also long pauses where nothing happened, making the experience feel even more disjointed. The therapists' hands had a strong unpleasant smell during face massage, making it impossible to relax. Adding to his discomfort, she didn't seem to know how to manipulate his limbs through their natural range of motion. His knee, which wasn't sore before going in, left feeling strained and aching. The massage was far from full body or deep tissue, certain areas felt ignored while others given excessive repetitive with very ineffective attention. Much of it felt like someone had just rubbed oil on him and rested their hands here and there but no actual massaging was taking place. To add to that, despite the place being clean, the ambiance simply did not meet our expectations: no ambient music, no eyes covering, and a constant white noise in the background. In another professional place with a decent service, we would have been asked to sign a waiver or medical questionnaire to clarify injuries and weak or sensitive body areas to be avoided during treatment. There was no such thing. At the end, the receptionist gave my partner's massage for half the price only, rather than complimentary or with future discounted sessions after my partner stressed he was not planning on going back. In reality, the discount was not generous enough for us to consider going back. Don't waste your time or money here, there are other more affordable and more professional places in the area.
My experience with Sabai Leela Chelsea was beyond disappointing—unprofessional, rude, and completely dismissive. I initially went in for a facial, but what I received was a rushed, poorly executed service that left me feeling frustrated and concerned. When I raised the issue with the reception, they admitted that the therapist was both inexperienced and temporary, which only confirmed my dissatisfaction. I was promised a refund by Patrick as a remedy, but here I am, four months later, still waiting for my money despite numerous follow-up calls and messages. On enquiring multiple times, I was told they have done a refund, but refused to share a proof of refund. I even sent them bank statements to share that no refund was received. Yet no resolution was found. The real shock came when I finally managed to speak to Patrick approx 4 months of follow up and instead of offering any helpful solution, he responded in a condescending, rude manner, essentially telling me to "come in, take your money, and go somewhere else for your service." I asked him if he was the owner and why would he tell me to so somewhere else when I have been a loyal customer. His dismissive attitude, lack of customer service skills, and unwillingness to help was appalling and unacceptable. This is not just bad service; it’s blatant disrespect towards paying customers. Sabai Leela’s treatment left me feeling unvalued and ignored, which is no way to run a business. If you’re looking for quality service and basic respect, save yourself the trouble and avoid Sabai Leela entirely.
Wow! What an amazing experience for my first massage ever.. there was a lot of pressure but it was soooo good!! I’m so happy with the before and after service. I had the Gina massage and it was amazing.. would highly recommend. The lovely masseuse rubs massage oils all over you and really takes all the knots out. So happy with the experience. We had thai tea, water and buscuits provided to us after. Would highly recommend
Excellent combination massage. May was amazing, will definitely be back. Tea and snacks before and tea after were great touches
Had such a lovely massage here. I opted for the Relaxing Massage and it was great. The pressure wasn't too hard or too soft I don't like a really hard massage. The therapist was friendly and very good at her job. The reception staff were also very friendly and welcoming. Would definitely go back again for a massage
Massages are really too strong and deep my shoulders are still hurting after a unrequested too energetic massage. Also, there is little to no use of disposable items, so when you walk after the massage you may fall for the oil on your feet which the personnel don't help clean away.
Great people, great massages. Been going for years.
Best massages around. Make sure you try the traditional thai massage !!
Always have had lovely experience at this spa so I’m surprised to see negative reviews. The pressure is not for the faint hearted but they’ve always listened when I ask to lighten it a bit. Very clean place with friendly staff and really reasonable prices.
My favorite in the area so far! The staff is friendly and truly good at massages. My back was full of knots and muscle aches and after going there I felt just fine. It’s a fair price in my opinion but not cheap either as it’s more high end. Tea and biscuits at the end
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