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Reviews, get directions and contact details for Royal Mail Manchester NW Delivery Office

Royal Mail Manchester NW Delivery Office
Address: Wardley Industrial Estate, 16 Shield Dr, Worsley, Manchester M28 2AA, UK
Phone: 0843 903 3213
State: Greater Manchester
City: Manchester
Zip Code: M28 2AA

opening times

Monday: 7:00 AM – 3:00 PM
Tuesday: 7:00 AM – 3:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 3:00 PM
Friday: 7:00 AM – 3:00 PM
Saturday: 7:00 AM – 2:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
I sent the international tracked packages at Ancoats St. on the 2nd December. It should arrive in time for Christmas but it is not. there is absolutely no update. My package was affected because of Royal Mail strike.
No signs anywhere for you to visit. Postcode doesn’t even direct you to the right place. Missed a parcel and couldn’t even go and collect it. Joke
Went today to pick up a parcel. Two hour slot allocated for this which is not good for those of us that work. As usual the parking is very restricted but to add to the difficulty Royal Mail vans use the visitor parking places. NOT ACCEPTABLE. Do something about this!!!!! Missed the allocated collection time because I cannot park!!!
Opening on Saturday, fast and kind stuffs.
It's a great place to go and collect an item that the postman couldn't be arsed to put through your letterbox
What a pile of crack you can not even pick up a parcel you need because the post office collection centre is shut. What is the world coming to. It’s a joke the collection centre is shut no wonder people can not depend on the post office now it’s a third world business.
Absolutely appalling customer service at this place. The postman tried to deliver a parcel on 06/12/19 and left a partially filled out card in the letterbox. I went to the sorting office to pick it up and was told they couldn't find it. They weren't bothered and just wanted to get my details so I would leave. I left my details and they promised to call me back the next day. The next day come and would you believe it, I didn't get a call so I had to chase them again. I went in yesterday and was met with another unhelpful member of staff. He said "we have a load of parcels we have to go through. Give me your details and we'll call you when we find it." How can it take 4 days so far to look for a parcel? I even contacted the Head Office and lodged a complaint; they said a manager from the sorting office would call me today 10/12/19. Have a guess what? they haven't called.
Just spent half and hour driving round the industrial estate trying to find sorting office. Not easy to get to. Should be more sign posts. When I got there, no signs of where to go. Just 3 red doors appeared locked. Flimsy bit of paper that says push door, which I did. Appeared locked. Went into the sorting office, got told I shouldn't be in there as its dangerous. I wouldn't be in there if there were some signs of where to go. When complaining I get treated like I'm harassing. Very frustrating experience when wouldn't be so if there were clear instruction of how to get there and where to go.
I agree with the other reviewers, place is hard to find. Please see below for driving instructions: - If coming from the A580 take the first left turn once on Shield Drive. - If coming from the A6 or other place take the last right on Shield Drive, past the Wilkinson Welding Academy. I've attached a snapshot from maps with directions in case it's useful. As for the place itself it's poorly maintained and the gate entrance needs some repairs or at least a thorough cleaning as it's a mess to go through when it rains. The collection office is the closest to the visitor's car park, as you enter the gate, follow the footpath to the right of you and it's the first door from the right of the building, at the end of the hand rails.
The Royal Mail NW sorting office is only open 7am-9am for collecting and closed wed and sun. Ignore the 2pm closing time till after covid-19 lockdown. Also the location if you are coming off the A580 is first left once you are on the slip road and then right down to the end. You can't see any Royal Mail signs till you get to the end of the cul de sac.
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