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Royal Mail

  1. Newtownards
  2. Newtownards Local Government Office

Reviews, get directions and contact details for Royal Mail

Address: 8 Frances St, Newtownards BT23 4AA, UK
Phone: 028 9181 3800
State: Ards
City: Newtownards
Zip Code: BT23 4AA

opening times

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Totally useless.... was at work and was asked for safe place details which I gave... I put it under my archway which was open.... just got a message from them that they couldn't collect it cause nobody was home.. WHAT ON EARTH IS GOING ON!!!! I now have to go through the whole process again as I urgently need this parcel to be delivered.... stay away from this disastrous company.... only gave a 1star because I cant give any less
Royal Mail has delivered my parcels to the wrong address twice so far. And in both occasions I have not been able to retrieve my parcels. Every time I go to their office, the manager would say they will ask somebody to retrieve my parcel and deliver it to my address but it never happens! Also, those people who receive packages that are not theirs, I hope you have the decency to return it to the rightful owner!
I paid for b4 1pm next day special guarantee for my parcel which contains live fish!!! And they never even bothered so now its gonna be 48 hours and due today fish will probably be dead .anyone with any decent heart would of delivered live stock on right day .I can't even call my local post office to pick up my parcel but been told have to wait until brought to me .disgusting service. Surely knowing its live fish you should get it here ASAP not leave at depot for another day.and top things off its so hard to even speak to anyone. All I wanna do is speak to my local post office on phone but saying number invalid. Have to go through the 03 number from UK mainland. Shocking
Would be great if the opening times online matched the post-it notes stuck on the door with haphazard opening times.
Only open 7-9am. Won't answer phones. Parcel tracked to my home address logged as delivered and signed for which didn't happen. Called to office to query. Gave in tracking number for GPS check. Waited half an hour to be told some problem with computer and to go home and I'd be phoned. 1 week later this hasn't happened either. Very poor customer service !
Useless, waiting on a parcel delivery that is next day delivery before 1pm guaranteed. A company is only as good as their word. Will avoid this company. If it were possible I would score them minus numbers.
Supposed to be open from 7-9am. But at 7.45am they're still closed. Don't answer phones. Honestly their service doesn't even rate a 1 star.
I'm only giving one star as I can't give less. No service. Don't address complaints and refuse to answer phones.
Awful! Postman is inconsiderate, lazy, a liar, total lack of customer care & royal mail just brish my complaints under the carpet!!! HORRIBLE AWFUL STAFF!!!
THE WORST! Why is this company still open? USELESS!
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