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Royal Bank Of Scotland

  1. Stirling
  2. Stirling Atm

Reviews, get directions and contact details for Royal Bank Of Scotland

"Welcome to Royal Bank of Scotland Stirling. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. We are committed to serving communities and putting the interests of customers first. If you have any banking queries our staff are ready to help you in branch, or you can find out more by visiting our website."
Address: 1-2, Pitt Terrace, Stirling FK8 2EX, UK
State: Stirling
City: Stirling
Zip Code: FK8 2EX

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related searches: Bank of Scotland opening times, RBS opening times, RBS online Banking, Rbs contact number
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Reviews
Dropped into the bank to resolve an issue I couldn't resolve online. Basically left on the edge of tears. The staff just refused to help me, would barely let me finish my sentences and disregarded the fact I was wearing a hidden disability lanyard. Aspie review: This place is NOT accessibility friendly. I haven't actually had my issue resolved either.
Need to speak to Branch to make appt - not possible RBS HO utterly useless waste of time!
Welcomed into the branch and directed to the right person to help my friend with her online banking app …..excellent
Soon to be opened, a put time one opened instead of closing
Why is this branch now closed on a Saturday? I only get weekends off work so Saturdays are the only days I'm able to get into the branch. As soon as I can book time off on a weekday I'm closing my account and transferring to another bank with better opening times and better customer service. Rbs staff are always miserable and nippy
In at lunchtime today. Very seldom use branch these days especially as there are none locally to me, but member of staff who dealt with me today couldn't have been more helpful with my particular transaction and seen right away.
What a waste of space.....closed at 1630 during the week and shut weekends. Will be closing my accounts to join next door BoS. Bye
basically uncontactable. customer service of grizzly bear. they'll lock you of your online banking in an instant. is all too much. Security questions may randomly cover a joint account and if you get it wrong, you'll be locked out. You may be asked about your branch location - which they change monthly. I have had over 16 branches. This is a major security question. Don't know? You get locket out. TSB is great and for that matter Starling bank is also fantastic.
Spent one hour waiting to open a joint current account. Was originally told it would be around a 10-15min wait. It seems they only had one employee capable of opening customer accounts on shift on a busy Saturday. The "queue" system is absolutely awful and probably should have been warning enough not to bank here. Several people around 10+ customers entered the bank after us and were seen before us and several members of staff appeared to be doing nothing useful. Two members of staff with tablets "organising" the customers... Wouldn't they be put to better use actually doing a job, maybe opening accounts and actually providing customers with a service one would expect in a bank. The woman who then went through our application then made several mistakes when explaining the bank accounts. I also noticed she used an A4 envelope as a "waste bin" for confidential information. I don't feel comfortable with the fact that two copies of my passport plus other printed information that we "didn't need" according to her... I wouldn't know as I didn't even get a chance to see what it was she put in the envelope were placed in this envelope for shredding. This does not seem like a very professional way to handle confidential waste. You may ask why we still decided to open an account with them after all that. To be honest, after waiting all that time it felt like a waste not to however I plan on switching to another provider ASAP and maybe we'll get a little bonus out of it for our troubles.
Royal Bank Stirling They closed the bank in Alloa, Bridge of Allan and the other day when I needed to pay in money I travelled the 8 miles to Stirling only to find the the branch was closed and some stupid QR code notice stuck on the window so you could phone some call centre which was of no use to me, no text alert to warn customers that this was happening. So typical of large organisations that think they all do a wonderful job that in reality is about as sloppy as you could get considering all the technology they use and think is so wonderful
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