facebooktwitterpinterest
mobil menu

Rituals

  1. Solihull
  2. Solihull Beauty & Makeup

Reviews, get directions and contact details for Rituals

Rituals
"Inspired by the wisdom and ancient traditions of Asian cultures, we created an extensive collection of luxurious yet affordable products for home and body. We hope to enrich your life using unique signature fragrances that are carefully designed and composed by the world's finest perfumers."
Address: Popular Arcade Touchwood Solihull West Midlands , Solihull B91 3GH, XWM, GB
Phone: 0121 704 9980
State: XWM
City: Solihull
Zip Code: B91 3GH

Update Info

related searches: rituals sale, rituals store locator, rituals diffuser, rituals debenhams, rituals cosmetics wiki, rituals wiki, rituals perfume, rituals shop
Similar places near
Neal's Home Remedies Neal's Home Remedies 0 meters "It is with a very heavy heart that, due to the global outbreak of Covid-19, we ...
The Body Shop The Body Shop 44 meters I love the body shop staff are so welcoming and polite very helpful and went out ther...
Lush Lush 183 meters We had the most amazing party at Lush Solihull for my daughter last night. From the ...
Revital Revital 209 meters It was my first time buying from this shop. Staff was amazing and very helpful. The s...
Superdrug Stores Superdrug Stores 321 meters Massive thank you to Penny based at the back of the superdrug store who pierced my da...
Perfume Shop Perfume Shop 321 meters I went in today to purchase the new Lancôme Paris fragrance had a very nice experienc...
Reviews
Absolutely shameful service provided by the ‘store manager’ this weekend. My wife had received a gift voucher for Christmas and was hoping to treat herself and probably spend significantly more than the voucher would cover. When in store, she clicked on the link found in the email and a message came up, that the link had expired. We then asked for assistance. The lady we spoke to, went to fetch the manger, who told us in a tone dripping with condescension, that gift cards only last for Four Weeks!!!!! When we questioned this policy and doubted that it was likely, his reply was that it was in the terms and conditions. This first class customer service was delivered with a snear of contempt and a dual hand wave gesture, obviously meant to shoo us away. Whether it was our clothes or the colour of our skin that repulsed him is unclear. We left, obviously. Upon returning home, we looked up the terms and conditions, which of course confirmed that in fact, an online gift card has absolutely NO expiration date. An email to customer services, provided us with a replacement link and we will try again. However, this will not be in the Solihull branch and after spending this voucher, we will never give Rituals our custom again. Disgusted.
Pretty good offers but I really wasn't impressed with the service in store today. A sales associate let a woman cut in front of me in the queue to serve because she'd got some bits off the shelves for her despite there clearly being a number of people waiting. Then when I got to the counter no one wanted to get the queue down and serve preferring to keep their eyes on the shop floor ...
Excellent store more variety of products friendly staff very helpful.
Been to the Solihull store twice. Both times staff have been extremely friendly and helpful
I came to restock on several products which would have cost £500. I came in with my partner, and a group of Asian ladies came in at the same time. of course the sales assistant went straight over to these ladies instead and completely ignored us. It’s safe to say that because of your blatant prejudice you missed out on a decent sale. I myself am a customer service manager and I could not believe my experience here. Disgusting
Had an issue with a product and Zaynab dealt with it in the most professional and helpful way. She did not want me to leave until I was satisfied with the outcome and did everything to ensure the best service was provided. Thank you so much for your help :
Polite and helpful staff, fabulous products..I love this store.. Better value than Body Shop..and much nicer products.. Just fabulous!
Lovely store amazing products and good customer service
Fantastic place great service all the time I use it
Staff were very helpful.
Comment on this business

Rituals map

to add Rituals map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0031 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy