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Richard Irvin Energy Solutions

  1. Loanhead
  2. Loanhead General Contractor

Reviews, get directions and contact details for Richard Irvin Energy Solutions

"Richard Irvin FM Limited is leading technical facilities management business providing a broad scope of services for commercial property and housing across five key areas – planned maintenance, reactive maintenance, energy management, housing services and projects."
Address: 4 Straiton View, Straiton Parc, Straiton, Loanhead EH20 9QZ, UK
Phone: 0131 654 4400
State: Midlothian
City: Loanhead
Zip Code: EH20 9QZ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Had Richard Irvine in to do a boiler service today. They guy managed to rip the top of our Cooker and rip the front of the boiler of the boiler case, breaking the clips and the company had the Audacity to blame us for breaking the cooker. It was completely fine before the engineer touched it. We have 3 kids, no cooker for feeding our family during a pandemic. The manager called me and actually blamed us, saying his engineer would not lie, well sorry he did unfortunately. The service the year before the guy glued parts on apparently that should never be done on a gas boiler, this is very unsave, oddly enough the cooker was perfect back then. Avoid this company like the plague. Thanks for leaving us without a cooker and btw ask your engineers to wear masks visiting peoples homes! theres a deadly virus out there and not one protocol or precaution was took during that shocking gas boiler service visit. I suggest you hire competent engineers and a more understanding manager.
3 separate afternoons wasted waiting in on an engineer! 1st time I had missed the engineer by a few minutes but didn't know he had been as he didn't put a card through the door, so waited in the rest of the 4 hour time slot for him. 2nd time the enigineer was off sick and apparently there was no one else available. They had tried to phone me once that morning I was at work from a number I didn't recognise and didn't bother leaving a voicemail to say they weren't coming so I got home and waited again for the whole four hours of the 12-4 time slot. 3rd week in a row I was told they would be here at 4.30pm so I didn't have to take time off work and it was marked as an emergency appointment. 4.30 came and went and not even a phone call! Wouldn't recommend them at all! Save your time and money and go else where.
My flat 7 minutes walk from the office according to the Google map, but they not able to tell me the exact time they coming, made me sit on a floor haven't moved in yet in an empty house for four hours. Shocking!!!
Hi just a shout out to the gas engineer on Friday very pleasant,was through the east lothian council,thanks again :
Embarrassment of a "company".
Bad management
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