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Real India

  1. Exeter
  2. Exeter Indian
  3. Exeter Pakistani

Reviews, get directions and contact details for Real India

Address: 28 South Street , Exeter EX1 1EB, DEV, GB
Phone: 01392 211999
State: DEV
City: Exeter
Zip Code: EX1 1EB

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Reviews
Staff were amazing, they did a thankyou to the community for their support with an invitation buffet, food was well stocked and really tasty, rice was fluffy and tasty. Perfect. Thankyou Edit: Having read some of the other reviews I feel compelled to elaborate a bit. The food was spot on, it was kept warm on the buffet which is not easy to do especially with rice as it easily dries out but all was good. The kitchen could be seen while stood at the bar getting drinks and I'd happily say it was clean but in use, nothing I wouldn't expect to see in a busy restaurant mid shift, and it was busy, people waiting to get a seat busy. The staff, I only saw the chef back and for stocking up the buffet, he was polite and courteous even when stood there holding piping hot big trays of food happily waiting for people to finish getting their fill before allowing him through. The guy clearing and cleaning the tables was on it within seconds clearing the table and then cleaning it ready for the next eager customer. Above all was the manager /owner, he was very polite, very willing to help and to be honest some of the best customer service I have received for longer than I would care to remember, he deserves the 5 stars by himself. I think it speaks volumes when a company actually takes the time to reply to reviews, that tells you they actually care about your experience. I can't think of a better way to put it other than I salute your service and food tonight and for giving back to the customers that have supported you. Keep doing what you do best.
Lovely night out for our 40th Anniversary! The staff were brilliant even though they were really busy. Food was amazing. Really lovely that they remembered that it was our anniversary from when we had booked! Extra nice touch was the night caps after our meal. Will definitely be going back!
Both my husband and I had a lovely meal at this restaurant. The food was cooked to perfection and was plentiful. In addition to this the owner really knows his wines and only stocks quality. If the grape is not good he doesn't buy it. The service was excellent. I would not hesitate to recommend this restaurant. 10 out of 10.
So, I've been a regular customer for probably 3 or more years. The food is always amazing, I would not fault them on that. But tonight there was a problem with my order. I phoned the restaurant and unfortunately, the "gentleman" that answered the phone seemed to be having a bad day. To cut a long story short, the gentleman that I spoke to was rude and definitely obnoxious. He even hung up on my husband and I had to ring back. We used to order once a week, and as good as the food is, they have now lost a loyal customer. 0 stars from us. There are plenty of other Indian restaurants.
An absolutely awful experience! The waiters are incredibly rude. Snatched the napkin rings before we took them off! No manners, condescending, the lady on the next table asked "is this the lentil dish?!" The waiter said no it's Dal!!! The portions are no more than five table spoons full for what they charge! They want you to eat pay and get out! The food isn't brilliant either! We ended up cleaning their sticky tables with the alcohol wipes they gave us to wipe out hands before we left! Won't be coming back here again!!!
After the end of a wonderful family day we ordered for 12. When it was late, we called the restaurant and we’re told it would be 5 minutes. After another call, food arrived 40 minutes later about an hour and a half later after the order Unfortunately the order contained lots that we didn’t order and the quality of food was genuinely shocking so most was wasted. The attitude from the restaurant was utter disinterest. We will never, ever, ever order from here again. Hunger is preferable.
I ordered x2 plain pilau rice as I love their's. However they changed me £6.50 for two that's £3.25 each, when the price for a plain pilau rice is £2.95 on their website menu. I called and asked why I was overcharged they said they didn't know but they would refund 50p and I wasn't going to drive back just for a 50p refund. Also they told me that they didn't accept card payment under £5. Not professional and poor service and feel messed around. Shame really as their food is good. I won't be ordering from them again.
I've ordered from here 4 times now. I've never been disappointed and am always left full. At times I'm able to get 20% off, so the price is very reasonable compared to every other indian takeaway I've seen. I've been beyond disappointed by other takeaways in exeter, so I now only order from establishments. Although, I make an exception for this takeaway service. 5+
I ordered a takeaway on new years eve and after 3 hours of them making the delivery time later and later, they then claimed that the order was "complete" - well I never received it. They offered to refund me £3, they effectively stole my money and did not deliver my food, thus utterly ruining what was already looking like a rubbish new year's eve spent on my own. Don't bother with this restaurant - it is most certainly not worth it.
My partner and I have been searching for an Indian locally that gives both quality of service and ultimately, provides a great taste whilst accommodating our food requirements. Real india not only gives us the most tantalisingly delicious flavours but they are happy to work with our intolerance to certain foods. The staff are friendly on the phone and we have used just eat to order as well. We have tried 4 or 5 of the Indian takeaways within a 15 minute radius of us in Beacon Heath and not one has a patch on them. We have recommended to family who also prefer them and before the lockdown; our family have driven from Crediton to Exeter to collect their meal as it is so good. Thank you Real India for keeping us happy during harder times.
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