Re-Spa

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Address: 4 Heathfield Road Kings Heath , Birmingham B14 7DB, XWM, GB

Phone: 0121 694 4145

State: XWM

City: Birmingham

Zip Code: B14 7DB

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Reviews

I paid £34 for normal nail polish for my nails to look like this less than a week later! I don’t work a manual job either so there’s no excuse. The quality of the polish was poor, the “drying drops” added were useless and my nails felt tacky until the next day and the whole environment was very odd! No music playing, zero conversation… most likely this place is a front for something else. Save your money and avoid.

Treated myself and a friend to the 30 minute back massage. Such a good price and got a 20% off for next time, I'll definitely come back. Staff were so welcoming and kind, and squeezed my friend in for a haircut too. Thank you so much to all the lovely ladies at re spa

Won't be returning, looked awful, two days after my nails done & day of wedding peeling off. Utter waste of money.

I WILL NOT be using this place again. 6 weeks ago I had some waxing carried out, including a ‘tidying-up’ well, that’s all I asked for of my upper lip.  My skin has still not recovered from this event and, what’s more, I received a really unhelpful response when I visited the salon to explain there had been a problem. The person I spoke to not the same person who did the waxing…..was she the owner? I don’t know was clearly unimpressed with my visit to the salon and, indeed, was almost hostile. She eventually forced-out an unconvincing “sorry for that” but mostly remained silent as she just stared at me, stones-faced.  The waxing experience, itself, was surprisingly full-on and totally out-of-proportion to the hardly-noticeable ‘down’ on my skin. I left the salon with alot of redness and  a rash so I called back after half an hour to ask for advice . I explained that ‘yes’ I had had this done before and ‘no’ I had never had a similar reaction in the past. I was told that it should clear up in a few days. It didn’t and, now, 6 weeks later, I still have one spot above my lip which appears reluctant to go away.  I would have liked an empathetic response and perhaps a bit of advice but none was forthcoming. I have used this salon several times before but I will definitely NOT be going there again.

Amazing manicure from Rebecca- very pleased : I have very short, damaged nails and the time and care she’s taken improving my nail condition and appearance by applying extensions and getting them ship shape has been amazing. Multiple friends of mine go here for various services and I’m glad I was recommended this place!  Thank you

Haircut was done in 30 minutes but the style didn't hold. The place needs a good re-modenisation, okay to visit if you need a quick cut.

1. Had a eyebrow tint done the tint was placed all over my forehead & brows. Forced to walk around with a tinted forehead that wouldn’t come off.  2. Called this morning , explained. Manager spoke over me completely she is rude and incompetent. Advised HD brows were no longer available at the salon at all which they were ten minutes prior to speaker to the “manager”.  3. Staff are polite in general manager seems to think she owns it completely. Will look forward to complaining to the relavent persons in regards to her.  4. I would avoid at all costs when something goes wrong they won’t admit it and you will be paying for it. When they don’t want to listen or book appointments they’ll pick up your call and hang up. Rude manager. Services even when mistakes are made require payment. Your complaint is given to the manager and then stops there. Arrogant. Rude. Aggressive. Incompetent. Management.

I have been visiting Re Spa for years and always found the service to be fantastic, the staff to be friendly and the atomosphere very inviting and relaxing. My favourite treatment is a pedicure which is always a nice treat on special occasions for a friend or family member and it means you get to spend some time together too. I recently attended an event for the launch of Elemis in the salon and was really happy with my facial treatment, my personalised skin care advice and i’ve just started using the products at home and absolutely love them! Thank you Re Spa!

Unbelievable!! Lovely staff but extremely rude manager . the most stressful experience I have had this year. I am utterly shocked at this woman's attitude especially  bearing in mind the service relaxing therapy!! she purports to offer. Really terrible.

Very relaxing and sophisticated salon with knowledgeable staff. I have been going to Respa for years and I enjoy the treatment I have  there everytime. I would highly recommend this salon to everyone.

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Reviews, get directions and contact details for Re-Spa

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