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Reviews, get directions and contact details for RBS

Address: 50-54 High St, Crawley RH10 1BT, UK
Phone: 01293 549661
State: West Sussex
City: Crawley
Zip Code: RH10 1BT

opening times

Monday: 9:15 AM – 4:45 PM
Tuesday: 9:15 AM – 4:45 PM
Wednesday: 9:45 AM – 4:45 PM
Thursday: 9:15 AM – 4:45 PM
Friday: 9:15 AM – 4:45 PM
Saturday: Closed
Sunday: Closed


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Reviews
Stay away! No one ever answers the phone and service is poor in this branch. I have closed my accounts here due to the overall experience of banking with RBS over the years. Gave 1 star as it’s impossible to give 0.
7 years ago (26-02-2018)
They are excellent and you can still bank with actual human beings instead of banking machines and rubbish hi tech. I have been with them since 2014 never had a problem they were always happy to support. Compared to other banks in Crawley they are way ahead in terms of personal service and friendliness
8 years ago (07-10-2017)
Easy parking, right outside the bank friendly staff good service
8 years ago (08-10-2017)
Following a meeting to rationalise my finances I was informed that the bank were unable to assist me due to my credit score. 1 week later I obtained credit at a very favourable rate from an external provider; so the bank seem keen to keep accepting over £100 interest per month on an overdraft rather than sorting it out in a sane and efficient manner. This is also the first RBS where I have experienced the phone being picked up and put immediately down after ringing for a prolonged period. Very poor. As a customer of more than 28 years with RBS - I think I can safely say I will be changing back asap.
8 years ago (18-04-2017)
The ATM does NOT do emergency cash (cardless withdrawals via the app). You'll have to go the NatWest ATMs. The bank itself is small, I mainly only use for lodgements.
8 years ago (13-04-2017)
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