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Rainbow City

  1. Hartlepool
  2. Hartlepool Takeaway & Fast Food

Reviews, get directions and contact details for Rainbow City

Rainbow City
Address: 125 Elwick Road , Hartlepool TS26 9BQ, HPL, GB
Phone: 01429 222228
State: HPL
City: Hartlepool
Zip Code: TS26 9BQ

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Reviews
Really disappointed. Waited over an hour for delivery, food was just warm and instead of duck in plum sauce I had duck in pineapple sauce. Top that with a tub of stir fried vegetables which consists of beansprouts, 3 strips of bamboo shoot a few scraps of onion and a handful of green beans. I tried to call them first to enquire where my order was and secondly to point out that they had sent the wrong meal and ask what happened to the vegetables for the vegetable stir fry. The phone was eventually answered but not by anyone ...I presume that it was an answer machine as I could hear the same man's voice and girlish giggle both times. All this and the duck was dry. Needless to say I won't be reordering from them
Cold food worst fries I've had and my partner ordered a mystery box for £14 and he got 2 little containers with somthing like chowmein with vegetables in spent over 25 pound no prawn crackers and no spring rolls and trying to phone them and won't answer what a waste of money
Weird tonight's order as if its been took over without telling anyone. Crab meat and sweetcorn soup literally had two ocean sticks uncut in it. Sweet and Sour chicken was overpowered by pineapple taste and the sauce dark thick red. Not like usual. Totally disappointed and waited over 1 hr 40 mins for delivery. Probably last time I'll order.
Although food hot and delivery was on time. Considering I waited nearly an hour I expected fresh food. The chips were fried multiple times that there was no potato left on in side. The bent chips couldn't even be pulled back to shape because they were so crisped. The crispy beef was more like scraps you get from a chip shop. No presentation and very rubbery in texture. Maybe cook the food fresh instead of blanching it several times before serving people know when food has been pre-cooked as it loses quality in taste and texture. The quality is absolute poor. Really off putting when you've spent half of the day in hospital and home late to cook. Won't be ordering again.
Just ordered a Chicken & Prawn chow and egg fried rice. £12 ish delivered No flavour what so ever except the rice and gravy. Rice a bit fluffy sticky ish. Just to say.. The Chow Main had bean shoots, onion & noodles. Is it supposed to have pepper or something to give it it’s distinctive chow main taste which it lacked. fresh but tasteless.
Not impressed by the explanation given for a clear misrepresentation of a duck dish that was delivered. I ordered two duck dishes in a multiple item order. One was duck coloured and tasted of duck whilst the other was white meat which looked and smelled and tasted like chicken. When queried with the staff at the takeaway I was assured that the order was correct. It wasn't. I will not use this business again.
Ordered chinese tonight turned up freezing cold curry looked curdled and very powdery £16 wasted would only give them half a star if it let me and thats only for how quick it came
Ordered mixed grill sausage & peas missing, instead of ringing me & asking if I wanted the order still , they said they had put an extra couple of bits of bacon on instead. Load of rubbish wont be ordering again.
Wrong order sent then sent the right one. Sauces was so thick you could stand a spoon up in it and was cold. Haven’t been to rainbow city on a long time and won’t be going back
First time and definitely won't be my last! Really tasty food and delivered piping hot. Delivery lady was lovely.
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