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Quy Mill Hotel & Spa

  1. Cambridge
  2. Cambri̇dge Hotels
  3. Cambri̇dge Spa
  4. Cambri̇dge Restaurants

Reviews, get directions and contact details for Quy Mill Hotel & Spa

Quy Mill Hotel & Spa
Address: Church Road Stow-cum-Quy, Cambridge CB25 9AF, CAM, GB
Phone: 01223 293383
State: CAM
City: Cambridge
Zip Code: CB25 9AF

opening times

Monday: 07:00-21:45
Tuesday: 07:00-21:45
Wednesday: 07:00-21:45
Thursday: 07:00-21:45
Friday: 07:00-00:00
Saturday: 00:00-21:45
Sunday: 07:00-21:45

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Reviews
Amazing food. Staff were really friendly. The whole place was spotless! Toilets were clean. The building was warm. Has a large carpark which does get quite busy. I would 100% recommend to anyone.
Booked a 1 night stay here for a birthday fairly last minute. Hotel and room was nice, friendly staff, easy check in, comfy bed, air con, nice bathroom. The bar food is quite expensive for what it is in my opinion. And the decor has certainly seen better days needs a dusting too!, but the food was nice and the service was quick - back to that in a second. We had the Sunday Spa package, and I tried to pre book the included treatments but couldn’t get through on the phone. Luckily they managed to fit us in - and the hotel receptionist made a point of letting them know if the Spa were too full. The Spa itself is nice. When we went it was pretty quiet, the sauna/steam rooms were reasonable, though certainly the steam room could do with a refurb. The changing rooms were clean, and the pool was nice. The relaxation room is comfy and all in, we had a good experience - that being said it’s pretty small so at peak times I imagine it can get busy. Breakfast the hotel was excellent, impressive continental and well done Full English x 2. On the service and worth mentioning - the young lad black hair who did dinner service Saturday night and Breakfast Sunday morning 21/01-22/01 is an absolute credit to the hotel. I was really impressed, he’s tentative, quick to solve problems and help where he can, and he has a sense of humour and personality! Thank you for my extra mushroom! Would stay here again, those few niggles I’ve mentioned would make this place a 5* for me! Thanks for a good stay,
Myself and wife stayed here over the weekend. I must say that we thoroughly enjoyed our stay. Very welcoming and pleasant. Everything was exceptional along with the spa facilities. We'll done to all the team, we will be back.Rooms: 5/5
We just had a 3 night Christmas break here, and the staff were absolutely amazing, friendly, helpful, and a credit to the hotel. The food was excellent, and the rooms were lovely and clean. Thank you so much from us both. We stayed in room 206.Rooms: 4/5
My husband and I spent a lovely weekend for his birthday at this beautiful place. We cannot fault our stay at all.The young girl at the bar 17th & 18th of February 23 is a credit to the hotel also the young lad with braces is great, all of the staff could not do enough for the guests,the lady at the reception is also a credit to the hotel.We would like to come back again one day with our dog this time .We had a good, relaxing & peaceful break away,the food was delicious. Carry on the good work
Quy mill hotel and spa Cambridge I had booked Quy mill hotel and spa for the a Christmas gift for my family after a tough and challenging year. Not only had I paid over £3200 for this accommodation I am utterly disgusted and so frustrated by the hygiene and cleanliness of Quy mill hotel and spa. Not what I expect from a 4 star aa awarded hotel and venue. We travelled over three hours to stay at this facility and to be honest we couldn’t believe what we arrived to. One thing after another it was unbelievable. I have stayed in various hotels and accommodations throughout the country and since the COVID 19 pandemic in my personal experience hygiene and cleanliness has in increased and became of Paramount importance. I cannot believe the state of the hotel and spa , Not only has there been a bladed knife found in the spa changing rooms, electric wires exposed dirty underwear, litter everywhere, filth and debris throughout floors of the whole hotel, there were dirty plates left outside for over 24hours huge patches of mould, and peeling ceilings, urine Stains on toilets. Broken baths and broken taps, hair in sink, used toiletries in lockers, dangerous chemicals in changing rooms. The List goes on…….. Please take your time to look through these photos I asked to speak to management several times throughout my stay, I was told by the head chef that the manager was away and he was head of management until he returned. After emails and endless calls to speak to management a got a call a day after checking out and leaving the hotel. Not only was the manager rude he also said I have caused him so much stress and that I was to fussy, we had a discussion about the exposed wires in the corridor along with harmful chemicals and bladed knife that had been left in open lockers. As I had three young children staying with me I said that it was so dangerous to leave this sort of thing in the reach of children and this could of been a bad outcome if I didn’t notice this first, He then said children should be under parents supervision so it wouldn’t be a problem I couldn’t believe what I was hearing. He then went on to say that I was picking holes in his hotel and spa and that I was to fussy, along with the hotel will choose there customers a little more carefully! I don’t want this to happen again to any other unfortunate families. Please share on
The food was nice on Christmas day and the staff are lovely. but you definitely need more than one member of staff serving 2pm sit down ..we were still waiting for the starter at 2.30 ..and waited over an hour for the dessert .I was fed up to be honestRooms: 5/5
Wonderful weekend, spotless rooms, fabulous attentive staff. Food amazing!!!! Brilliant choice for veggies and vegans and carnivores lovely pool! Great team! Would absolutely recommend
After 3 attempts because of covid… we managed to get married at Quy Mill and it was an amazing experience!!! Every member of the team went the extra mile for us. From the reception team Veronika, Jonathan and Bruno to the cleaning team, the Chef and to our wedding coordinator Kayley. The team was supportive from the very beginning and has helped us and our family every single minute, in our wedding celebration and in our long stay- in several languages! Rooms, spa, food and attention to detail were exquisite. Kayley was overviewing everything until the last minute and during our wedding breakfast. We had a guest with difficult allergies and the team was able to prepare a special menu and canapes for her on the day. The team even prepared a lovely breakfast every day in a private room for us so could all could enjoy every minute together. I cannot express with words what Quy Mill has done for us and our family during these 4 awesome days. The hotel has an amazing team really impressive as they all are so young and professional we really hope their hard work and efforts are recognised by the management team! Take care of this beautiful people inside and outside as we look forward to get back to Quy Mill soon and see them/hug them again:
I was very disappointed with my stay, Within the first 10 minutes I found underwear in the wardrobe wich were soiled, I informed the hotel and they removed the soiled underwear but they did not sanitize wardrobe after. The room had dust on skirting boards and headboard of bed . Then it was time for the so called spa . The changing rooms should be condemned, filthy lockers with mould removal chemicals. The pool and the jacuzzi reminded me of a leisure center from the 90s
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