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Reviews, get directions and contact details for Queens Hotel

Queens Hotel
Enduring hotel offering classic rooms and modern apartments, plus fine dining and 3 function rooms.
Address: Western Promenade Rd, Penzance TR18 4HG, UK
Phone: 01736 362371
State: Cornwall
City: Penzance
Zip Code: TR18 4HG

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Ideal place to stay, great views,v good food,v pleasant staff ,no problem in advice and assistance.nGreat location you visit attractions in West Cornwall,.nAmple car park spaces,including.disabled bays and electric charging available in car parknRecently renovated, to a good standard,a lift serves all floors.nRooms are well appointed,tea coffee makings,large bath/shower area in toilet room.. very comfortable beds,heating is very efficient. Rooms are quiet.nAll in all a great place to stay,nWill definitely return again .
The hotel is located by the sea, which makes it convenient for seaside walks and relaxing by the coast. The room was also spacious.nHowever, the refund process took far too long — more than three weeks — and it was extremely exhausting. Moreover, following the front desk staff’s instructions, I waited in the hotel lobby until 4 pm to check in, only to be told that the room had still not been cleaned. Overall, the service was very poor.
Lovely hotel with a calm, relaxing aura. The dining room and lounge look over the beautiful bay of Penzance, and there is a lovely reading room, which shares the same view, where you can tuck yourself away and relax.nThe bedroom was cosy and the beds really comfortable.nnThe food, the service, the staff - the perfect place for a relaxing getaway.
We were so grateful to find this place, after originally booking somewhere else. The staff here are super friendly and helpful, the room is enormous, clean and has everything one could need. The view is fabulous. There is a restaurant on site and breakfast is included…. Oh and the cutest dog was wagging his tail behind the desk at reception which made my day even brighter
The hotel is charming and typically English. The historic dining rooms and lounges are particularly beautiful, perfect for enjoying a meal or simply relaxing. The sea view rooms are definitely recommended as the view is lovely. Breakfast is fine, although I would have liked more variety at the buffet. The à la carte dishes were good, and the breakfast staff were very friendly and polite, which was a definite plus.nnUnfortunately, the hotel’s potential isn’t fully realized, and I was especially disappointed with the cleanliness. Rooms are only cleaned every four days which is rather unusual for a hotel stay, and it showed. I had requested the room to be cleaned, but only one bed was made It appeared that the room hadn’t been vacuumed, nor had any surfaces been wiped down. Additionally, I found hair from a previous guest on the floor and in the bed. That was unhygienic and quite unpleasant.nnThe shower was also disappointing. The water pressure was so low I could hardly wash my long hair, and the water was mostly cold.nnOverall, the hotel has a lot of charm and a lovely atmosphere but there’s significant room for improvement when it comes to cleanliness.
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Directions to Queens Hotel with public transportation


Bottom of Alexandra Road 260 meters
5A
Chynance 390 meters
5A
Jubilee Pool 410 meters
LAND
Lidl 430 meters
5A
LAND
Jubilee Pool 440 meters
LAND

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