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Reviews, get directions and contact details for Queens Hotel Cheltenham

Queens Hotel Cheltenham
Classic quarters in a stately Regency property offering a chic restaurant & a bar, plus free Wi-Fi.
Address: The Promenade, Cheltenham GL50 1NN, UK
Phone: 01242 514754
State: Gloucestershire
City: Cheltenham
Zip Code: GL50 1NN

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Reviews
Thoroughly enjoyed my stay in this beautifully presented andnmaintained 186-year-old hotel.nThe view over the park was very appealing. I especially liked having the capitals the tops of the hotel's Corinthian columns outside my windows. These were also floodlit from below at night and looked superb. There was no light intrusion with thencurtains closed. Good parking facilities.
We had a little anniversary vacation here recently and the room was lovely and spacious. The bed was very comfy and soft and the bathroom was wonderful. There are complimentary washes and creams in the room and plenty of towels and toiletries if you forget anything. The staff bought us a fan as it was quite warm recently. We ate dinner and breakfast in the restaurant, both which were lovely and catered for allergies and intolerances, although limited on the dairy free breakfast options. Overall a peaceful stay in a beautiful location.
Nice location..my room was okay facing the back. Lobby quite small. Front office staff quite average. No acknowledgements it's like being a stranger rather than a guest. Parking was easy it's £15 per day. Breakfast is £20. Restaurant food was tasty. Staff there were more friendly. Overall my stay was ok but seemed like a average experience overall.
We had a rocky start that turned into a rock star! Upon arriving at the hotel, we had to wait for our room to be ready..Turns out the room had a problem. The bathroom won't drain and the back sewer smell is horrendous. We decided to stop unpacking and seek an alternate room since this will be our home for the next 5 nights. The room exchange took a while but we were very happy with our new room. It had a great view, and everything was functional. Fast forward to the next few days, I started to get bold and wanted to experience surrounding areas such as Bath. I tried to book an appointment at the Thermae Spa in Bath, but their site was down, Grace from the front desk called them and helped secure a spot for the next day. Grace even showed me a very handy train app called train line. She called me a cab the next morning, estimated cab fares from the hotel to the train station. Recommended local spots, and was very helpful through and through. Her bestie Phoebe, handled housekeeping problems and room exchange issues like a pro. Amy, the head of housekeeper, made sure we had fresh towels and kept the room clean and ready for us everyday promptly. This is your home away from home! Thank you Grace, Phoebe, and Amy! And the amazing bartender!
We are visiting Cheltanham friends, who brought us here for Afternoon Tea.nWhat a delightful experience. Great tea and coffee, and the treat that was the food... Little sandwiches, scones and desserts. Yum.nVery filling.nWe left happy, and full !
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Directions to Queens Hotel Cheltenham with public transportation


Imperial Square 140 meters
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Chapel Walk Set Down Only 230 meters
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Rotunda 240 meters
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Promenade 270 meters
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Suffolk Parade 310 meters
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