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PSS International Removals and Shipping

  1. Croydon
  2. Croydon Moving Company

Reviews, get directions and contact details for PSS International Removals and Shipping

PSS International Removals and Shipping
"PSS International Removals are the UK’s leading specialists in international removals and shipping. Services include shipping boxes, excess baggage, vehicles and full household removals.They ship people’s belongings all over the world to countries such as Australia, New Zealand, USA, Canada, Spain and UAE.PSS provide a professional & friendly service to every customer and are known as the UK's 1st Choice for International Removals & Shipping.They have the highest standards of international accreditation including BAR overseas, FAIM accreditation and membership of FIDI Global Alliance and International Association of Movers.PSS Removals can therefore offer the highest standards of service at the best possible prices."
Address: Unit 6 Mill Lane Industrial Estate, Mill Lane, Croydon CR0 4AA, UK
Phone: 0800 988 3711
State: Greater London
City: Croydon
Zip Code: CR0 4AA

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
AVOID AT ALL COSTS!! They do not deserve the star to be honest. Moved my furniture and car from the UK to Hobart. When they collected my belongings the removal guys were not aware that the car was going well so I feel the packing was rushed. My belongings arrived on the 16/03/24 and I got a phone call to say my car was ready to be picked up but what they neglected to say was that my car was damaged and was not drivable. PSS then informed me that Removal Claims Services would be dealing with my claim. Removal Claims Services was useless. They told me that I should pay for towing my vehicle from the depot to the garage even though the vehicle was damaged whilst in transit under their care. They said that PSS’s contract with me ended when the car arrived in Hobart therefore they are not responsible for covering the insurance whilst the car was getting fixed which left me in a desperate position because I can not insure a car that’s not registered and for the car to be registered, it needs to be fixed first. When I call Removals Claims Services they keep saying they will get back to me once they have spoken to PSS . They have declined to compensate me for all inconvenience they have caused and to top it up they want me to pay for pay $100 for them to handle my claim. After several emails and phone calls I’m still waiting for the issue to be resolved which is further uncompensated inconvenience.
I was a bit suspicious given the rates are lower here than most of the quotes I got from other agencies, but the response time was amazing, and all my boxes made it. Granted my stuff were just clothes, electronics and books I didn’t experience anything breaking upon arrival. If it’s the first time you use a moving company in the UK to another country North America for me, and you’re considering this service, do take advantage of the phone contact service while you’re in the UK, the customer service team was very patient, I could even get help with this method if I need help understanding the forms and paperwork. Always confirm exactly if you’re not sure what can go into the moving box, the quote details, and what are the next steps. Once you’re out of the UK, the communication falls to email and DHL for any further actions and tracking. Additional note unrelated to PSS, but I’d recommend taping all edges of your boxes especially if it’s >10kg. Any rain or dampen surface would open the boxes at the edge. Surprisingly nothing was missing in that box. I saw some of the edges got repatched by the crew, and I appreciate it greatly. Recommended.
PSS have been amazing in the way they handled our move to France. From the easy to chat to staff to the guys that turned up to do the move. The actual guys that did the move could not have been more professional and friendly. They worked their socks off and remained friendly and helpful at all times. I would highly recommend PSS to anyone
So far so good. Locating from Scotland to South Africa. PSS were by far the most professional and competitive in getting our business. We got a good price for a door-to-door service with a sole use 20ft container and insurance. Customer service team have so far been great and their partner Purdie removals up in Glasgow were friendly, professional and efficient. Communication from our moving manager at PSS thus far has been good and our freight is on its way. Hopefully this positive experience will last until our freight is delivered.
We're moving to NZ and using PSS to relocate our belongings. We got a good price and excellent service for a sole 20ft container and insurance. Customer serivce team have so far been great and the packers were efficient and welcoming. Let's hope it gets to NZ.
The whole team from Rhy's initially making contact and answering all our questions, Millicia who organised our pick up and transport for our container and definitely the 3 John's who packed everything so carefully and had everything planned and organised before they even arrived. We shipped 2 cars and household stuff and it didn't phase one of them, they knew how to do it and I am confident in what they did. Cant wait to meet my things on the other side. Thanks PSS.
I wouldn't hesitate to use again. Everything was great. From the initial enquiry and the virtual survey through to the removal and ongoing customer support, everything was smooth, professional and friendly. Items delivered really quickly too :
I was delighted with the service I got from PSS the men who packed my goods up were very efficient and polite and considerate. The cost was very reasonable and all the help I got was clear and precise. I would recommend them to anyone. Thank you PSS
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