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Reviews, get directions and contact details for Prezzo

Prezzo

About

Located within Manchester's buzzing Media City complex in Salford Quays. Prezzo Manchester Media City's shimmering glass facade offers diners a great view

Address: Orange Media City , Salford M50 2HF, XGM, GB
Phone: 0161 713 3742
State: XGM
City: Salford
Zip Code: M50 2HF

opening times

Monday: 12:00-23:00
Tuesday: 12:00-23:00
Wednesday: 12:00-23:00
Thursday: 12:00-23:00
Friday: 12:00-23:00
Saturday: 12:00-23:00
Sunday: 12:00-22:30


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Reviews
Probably a 3.5/5 rather than a 4 if being honest. Called in for lunch with the kids on Sunday in October just after 12. Ordered the sea bass with saffron gnocchi, margherita pizza and kids carbonara. Pizza was good difficult to get wrong! and the sea bass and carbonara were OK. I thought sea bass was a little under seasoned and the bowl was pretty cold which meant that the lobster bisque with peas went pretty cold at the edges quickly. The carbonara was quite rich but one thing noted was the bacon/ham was very heavily smoked in flavour! Suppose you either like it or don't but quite strong for a kids' meal. Couldn't fault the staff - absolutely lovely, and the food arrived quickly after ordering. Nice bright and airy place to sit and watch the Media City activity. Kid-friendliness: Usual favourites on kids menu Wheelchair accessibility: Flat floor from entrance to accessible toilets
This is a great Italian restaurant. Prezzo is perfectly situated in the middle of Media City opposite the small park and Tram stop. It’s a great place to eat if you’re walking through Media City. I have been here many times in the few years I have lived here and I think I’ve had most things on the menu but my favourites are the Arancini for starters, the Dolce and Piccante Pizza for a main with a Peroni beer and if I have room I typically opt for the cheesecake for dessert. The restaurant itself is stylish, looking. The tables aren’t too close together and the sofa area is comfortable. There are nice views of the park from the restaurant too. I’ve seen many staff at Prezzo over the last couple of years and I can honestly say they have all been very friendly and helpful. I often have a voucher on my phone for discounts and they are very happy to process them. This is a great place to stop and eat. Thanks for reading
Didn’t visit since 5 years. Level of food taste has dropped to regular. Calamari and pizza was very good. Waiter was not experienced and gave us hard time. Chicken came over cooked after bringing the issue they served another dish but still the same. I requested the manager after finding rotten lettuce leaves in the Caesar salad. They didn’t charge for the chicken and they were nice. Yet, My experience was not satisfying. I will not visit again.
Delicious food and excellent service, as always. There's a lot of variety on the menu including vegetarian and vegan options.Food: 5/5
Lovely lunch today, food was perfect, service wonderful. We were treated so well and really made to feel welcome by the waiter/manager of 3 weeks. Definitely be returning. Even charged my mobile for me.Food: 5/5
Came to try the set menu through Buy a gift website. It was £30 for 3 course with a glass of wine and it was worth every penny. The food was all very tasty, and arrived quickly. The staff were all attentive and friendly.
Absolutely abysmal service today at lunch time. If I could give 0 stars, I would. As a semi-frequent visitor, we've been in this prezzo plenty of times and we have been recommending it to family and friends. When we arrived it was nearly full, but we managed to get a table. That's where the positives end. It took a while for someone to come and take our order, which was fine given the fact it was busy. First thing I said to the waitress was "we want all the food together" and then we proceeded to order two meals from the starters and pizza sections. The girl didn't confirm or repeat the order and just went away. In about 25min time we were brought just the two starters and again she just walked off. After flagging her down and asking if the rest of the food is coming, she said no, she was under the impression it was supposed to come separately. We said we asked for it together , which was literally the first thing I said. She said she doesn't know how quickly the food could be made and again walked off. We couldn't start eating our food given the fact half of it was missing , so we started waiting. Mind you absolutely no one came to apologize or advice how long it would be. After additional 40mins on top of the previous 25 with the cold half of our food untouched and no one bothering to come and update us on what's happening, we asked the waitress for a box for that food and for the pizzas to be boxed up rather than on a plate. While I was trying to ask for the bill she walked off again and we didn't see her for another 10minutes. We managed to get the managers attention and went through what happened and that we want the bill and the food to be boxed up. She said she'd sort it out. From my seat I could see the pizzas where only then started. So about an hour after we ordered. After few more minutes of everyone just ignoring us, we finally managed to get the food and bill. And when the waitress came to take the payment, she said "oh yeah sorry, it's just busy today". That was the only apology given. Does the fact that it's busy mean we need to wait over one hour for our full order and after complete ignoring from the staff? If you can't handle busy periods just tell people you can't take walk ins , rather than wasting our time and money. Oh and to end a perfect time - when we opened the pizza boxes at home, we discovered the pizza dough was not cooked enough and needed additional 6-7 minutes in our oven. Plus the sauce from my starter meal was not put in the box. So waiting over 1h15mins just to have to cook the food at home. This is genuinely the worst service we've ever received and it's shocking how badly it was dealt with. And serving food which is clearly not cooked enough can make someone sick. I am completely aware that no one from the management team would take responsibility, as we've seen during our visit no one cares to even come and apologize, so just take notes and refuse to serve people if you can't do your job properly and you waste people's time and money.
Modern bright and airy restaurant. Plenty of room with all tables very well socially distanced. All the staff were very friendly, welcoming and extremely efficient. All wore masks when taking orders and serving. The restaurant had a wide wheelchair accessible entrance and plenty of room inside for the wheelchair. I have given it 4 stars because I don't think the food is quite as good as other well known Italian chains. For example my Calzone had small pieces peppers but no other vegetable.
Visited twice and the experience was really good though had to wait for 1 hr even after booking the slot, looked like they had staff shortage on Friday evening. But food was amazing so no complains. I loved tomato bruschetta and Penne Arrabbiata al Fornowith spaghetti instead of penne pasta
Had not been to Prezzo for a while and the quality of the meals has clearly declined, or maybe I just chose poorly. Ordered the Crab & Lobster Ravioli, which sounded brilliant in the menu: "Handmade ravioli generously filled with crab and lobster. Served in a velvety tomato lobster bisque, spinach and a handful of chives" That "generously filled" part was a lie. The ravioli were flat. And look, I know crab and lobster ain't cheap, I was expecting a hint of them, but still, how difficult is to mince courgettes/leeks/celery/shallots, reduce them in seafood stock so they infuse, and then mix them with the tiny bit of lobster/crab so at least the pasta looks like proper ravioli and not like pancakes? And the "velvety tomato lobster bisque"? It's just creamy tomato sauce. That's it. It was SO disappointing. Still, it was warm, it tasted ok, and the service was absolutely lovely; so it will do in a pinch. I just need to remember to order pizza or Alfredo next time.
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