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Reviews, get directions and contact details for Prescot house dental surgery

Address: 3 High St, Prescot L34 3LD, UK
Phone: 0151 559 5576
State: Merseyside
Zip Code: L34 3LD


related searches: NHS dentist Prescot, Prescot House Dental Surgery reviews, Emergency dentist Prescot, Rainhill dental practice, Whiston dental practice, Dentist St Helens, Dentist Warrington, 181 Dental
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Reviews
Unlike some of the other reviews, I have never had a problem and have been with this dental surgery for over 10 years. They are extremely professional and were brilliant with my partner who has a fear of needles and dentistry. The bad reviews on here are really unhelpful and misleading. Even though the dentists provide NHS treatment, it is also a business and needs to make money. I don't think some patients appreciate that being late or cancelling with less than 24 hours notice is plain rude. Also if you pay for treatment, even if you don't finish the course, the treatment still has to be paid in full. Signing the form at the beginning of your treatment is entering into a contract so you are still legally obliged to pay. This is the best Dentists I have ever used and they have been professional and caring throughout the years I've been registered there.
8 years ago (19-07-2017)
Superb, I am needle phobic and have a fear of Dentistry, my new favourite person is Louise Jones, professional and friendly doesn't even come close, this team has taken over my dental care from another local practice thanks to personal recommendation from my partner. Today I had a filling, a scale and clean and polish and had my upper Denture reprofiled. No pain whatsoever and was made to feel like a person not a subject. The comedy routine between Mrs Jones and her nurse comes free. Thank You
8 years ago (18-07-2017)
As per previous review my dentist was very kind and supportive of my very bad anxiety/nervousness. After building myself up for further treatment on a temp filling and 2 weeks of painkillers later, I was 10-15 mins late for appointment, traffic problems unforseen. I'd already made a courtesy call to the receptionist earlier of this, but on arrival I was told your late & will have to rebook. Anxiety, pain and anger got the better of me, needed to get out of there. So I paid the balance for the visit (very kind of them....not). Do not recommend this surgery. Last resort only!!
8 years ago (07-02-2017)
I tried to cancel an appointment but the receptionist was very rude and unhelpful. This is highly unprofessional behaviour!!
8 years ago (26-05-2017)
Dentist at practise is great..booked an emergency appointment as a temp filling fell out. I have extreme anxiety and fear of the dentist but the dentist reassured me we could take time.. My experience was severely marred by the very rude receptionist/manger who was extremely rude and condescending. Only adding fuel to my anxiety and making my visit today even more traumatic. Some lessons in how to speak to patients and manners would not go amiss. A real shame as the dentist itself is lovely but to have someone so rude front of desk interrogating patients especially those with extreme anxiety is a real negative.
9 years ago (23-12-2016)
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