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Premier Inn Sunderland City Centre

  1. Sunderland
  2. Sunderland Restaurant

Reviews, get directions and contact details for Premier Inn Sunderland City Centre

Premier Inn Sunderland City Centre
Address: 1-3 Hind St, Sunderland SR1 3QD, UK
Phone: 0871 527 9632
State: Tyne and Wear
City: Sunderland
Zip Code: SR1 3QD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Breakfast was awful definitely not worth the 10.99. breakfast staff weren't very polite and as for my breakfast experience in dinning room it was awful shouldn't have to fight my way through kids doing handstands and cartwheels whilst parents are chatting could of been an accident with hot coffee. Reception staff were absolutely brilliant and helped accommodate my needs. Would definitely sleep there just wouldn't eat there
Rooms and check in the usual Premier affair but well done to Ryan in the restaurant who handled everything on the front service of the restaurant so well, almost single handedly. Service is lacking in so many locations but not here. He was appropriately attentive and an amazing asset to the team at this hotel.
Think it's wrong that management bang on your door at 8am to accuse me and my nephew of smoking in the room when we weren't, then to be accused of being lying when everything is on cctv. Also tried to say that I had only booked for 1 person in the room even though on my reference it was booked for 2 adults. Definitely will not be returning.
We arrived here tonight on the 29th May and all we've had is perfect service and assistance, in particular Ryan and Helen have been super professional and attended to all our needs from our arrival until the end of bar service they've been great. The rooms are clean ,tidy and respectable, absolutely no complaints within our stay. I'd recommend asking about the meal deal which will includes; starter, main, desert, drink and breakfast the following morning for around £30 which is absolutely fantastic value all in all.nnThis is definitely worth it if your looking for a stay in Sunderland for a night or two, I would 100% recommend.
Had to take 2 stars off for the lack of facilities and overall poor food options and quality BUT the service was exceptional and that alone deserves 5 stars. I wish I knew more names so I could highlight them individually, but Ryan in particular stood out. This hotel’s success is its people!
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