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Post Office

  1. Bracknell
  2. Bracknell Post Office

Reviews, get directions and contact details for Post Office

Address: 97 Liscombe, Bracknell RG12 7DE, UK
Phone: 01344 457332
State: Bracknell Forest
City: Bracknell
Zip Code: RG12 7DE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Absolutely appalling service. Will be writing to the post office to complain. I ordered two separate items from Amazon and arrange for them to be delivered to birch hill post office. I got two separate emails from Amazon early afternoon of August 1st to say they had been delivered to my chosen collection point. ( Birch hill post office), this is the closest collection point to my home. I was delighted that Amazon along with the Royal Mail had delivered my items as promised on time. I was working most of the day on August 1st but managed to get to the post office late afternoon before they closed. I walked in full of anticipation of my new purchases. I met with a young female counter clerk who seemed a touch disinterested, however I had my tracking numbers ready and my ID. She only asked for ID, so I handed over my driving license. She looked for the packages and very quickly found the first one, she advised me the second was not there and told me to come back tomorrow. I questioned this, as I had an email confirming both parcels had been delivered. She very abruptly told me I should wait for an email confirmation from birch hill post office. This just didn't sound right, I was getting a touch irritated. She just wasn't prepared to look for my package properly. After a lengthy phone call to Amazon and the Royal Mail, it was confirmed to me that the packages were both delivered on 01/08/17 at 12.40 pm. I got an email confirming delivery at 13.01. I went back in to speak to the young counter clerk. She wasn't happy to see me. I advised her what Amazon and the post office had confirmed to me. I asked if they use tracking numbers or scanned info about delivery. She claimed she didn't have access to this. Eventually she took the tracking numbers off my phone and started searching for the second missing packages. Not before questioning me as to what size it would be.( As if I would Know). Anyhow she found it on the floor between some furniture. Without a word or apology she bent it under the front counter to my side of the cashiers dispense. I was now beyond disgusted. I requested her name, this she declined to give me. I WILL complain at the highest level of the postal service about my treatment by this post office employee. Such a shame. The fact that she told me she had a bad back, didn't stop her from apologising. Discussing behaviour.
8 years ago (01-08-2017)
I posted stuff... what else is there to say!? It has limited stationary, 2 kiosks and a queue that spills awkwardly out into the shop.
8 years ago (26-09-2017)
Always helpful staff...
8 years ago (25-05-2017)
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