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Reviews, get directions and contact details for Post Office

Post Office
Address: 6 - 16 New York Street, Leeds, 6-16 New York St, Leeds LS2 7DZ, UK
Phone: 0113 243 2881
State: West Yorkshire
City: Leeds
Zip Code: LS2 7DZ

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed


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Reviews
Served by the most helpful lady on Saturday 6th may. Didn't catch her name but she was Asian, quite young, and wore a headscarf. She was so helpful and took the time to explain various processes to me and to help me understand how I could save money on my posting by splitting my parcel in to two smaller boxes. She did this and didn't make me feel stupid for asking a million silly questions. Didn't feel rushed at all as you normally do in a post office and she explained everything so clearly and really went above and beyond to ensure value for money. In previous experience, post office staff are really grumpy when you don't know what service you want and have to explain to you the prices for second class, second class signed, first class, first class tracked, etc - not that case with this employee!!
7 years ago (10-05-2018)
Service works, but really slow. Stood for 5 min while someone had a chat with the person on the desk
7 years ago (07-04-2018)
Terrible service from a woman named Carol. Extremely rude and wouldn't answer simple questions nor give any reasons why she gave the customer service she did. She scribbled over my passport form for no reason and didn't know how to do her job. Never been spoken to as rudely as her ever in retail. Worst customer experience ever.
8 years ago (29-06-2017)
Having used this Post Office for a few months, the 'service' slowly deteriorated as the staff became even less helpful and enthusiastic with the more we spent for postal services (strange I know...). Very unwelcoming staff, apart from Peter, who has received praise in other reviews, and rightly so. There seems to be a lack of care with no sense of urgency as the post office is always overcrowded with customers, coupled with a shortage of staff available to deal with the volume of people. Unfortunately I wouldn't recommend this establishment to anyone looking to post things, either efficiently, or correctly.
8 years ago (10-03-2017)
No one at the self service when there should be so I had to join the cue which took 20 minutes. There were only two cashiers, one of which was chatting away to a women for at least the 20 minutes I was cueing regardless of the cue size. Poorly run I would say, I'm not going again
7 years ago (14-08-2017)
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