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Porcelanosa

  1. Peterborough
  2. Peterborough General Contractor

Reviews, get directions and contact details for Porcelanosa

Porcelanosa
Address: Dukesmead, Peterborough PE4 6ZL, UK
Phone: 01733 325111
State: Peterborough
City: Peterborough
Zip Code: PE4 6ZL

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
Super place. Few staff and they will discharge you quickly if they see no large purchase potential.... I guess they must have important orders piling up...
8 years ago (14-10-2017)
My husband and I went into the Porcelanosa store in Peterborough today to purchase new tiles for our kitchen, armed with a cupboard door for matching purposes. We were completely ignored by the two members of staff. The one member of staff who was free was only interested in looking at his computer screen. We stood next to him and waited for him to acknowledge we were there. On asking for help with kitchen tiles we were told 'they are everywhere' as he waved his hand around him. He clearly was not interested in finding out what we were looking for and was not willing to help us. We walked out and went to Topps Tiles, where we were greeted and helped and had a completely different experience. We will be buying our tiles from Topps Tiles and will be writing to their Customer Service Department to compliment their excellent service . You need to learn how to treat customers if you want to charge premium prices and expect sales!!
8 years ago (24-05-2017)
Very helpful but in the middle of a revamp so not much on show at the moment.
8 years ago (01-08-2017)
Shocking customer service: bought and paid for shower at Peterborough whilst in area from Scotland. salesperson said sales was to finish but no problem delivering to Scotland for their standard £40 charge if I bought before sale ended. 2 days later, told delivery was £260 - I refused. Then told them pass to Glasgow branch to fulfill. Delivery delayed, had to cancel plumber, delivery eventually made 8pm because driver said he'd not been informed earlier and was a rush job to get it to me. Waste parts missing ! Called Glasgow, no call back. Due back in Peterborough 3 days later so went in and collected waste. Plumber arrives but Spanish size fittings so had to buy another locally. Took waste back to Peterborough, where I paid and collected it from, to be told..." You'll have to take it up with Glasgow and anyway it's outside the 28 day returns policy". Unbelievable - after all their mistakes all I want is what I paid for - nothing more, nothing less - and no one has the authority or common sense to simply refund the cost of the waste fittings. I don't want an apology nor compensation for wasted time, cancelled plumber etc - just a refund for the wrong part.. Is it really that difficult to understand and sort out amicably ?
9 years ago (14-05-2016)
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