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Reviews, get directions and contact details for Pizza GoGo

Pizza GoGo
Address: 6 Chapel St, Guildford GU1 3UH, UK
Phone: 01483 599999
State: Surrey
City: Guildford
Zip Code: GU1 3UH

opening times

Monday: 11:30 AM – 2:00 AM
Tuesday: 11:30 AM – 2:00 AM
Wednesday: 11:30 AM – 2:00 AM
Thursday: 11:30 AM – 2:00 AM
Friday: 11:30 AM – 3:00 AM
Saturday: 11:30 AM – 3:00 AM
Sunday: 11:30 AM – 4:00 AM


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Reviews
Terrible service. Rude and arrogant customer service. Ordered 2 'large' pizzas and what turned up was barely medium by any other company. Always gone here before anyone else but never again. I was told I was lying when I challenged them. We waited an hour for our pizzas, when they turned up so small o called and asked what size they should be. 10 inch for a medium and 12 inch for a large, we could barely measure 11 inches and for a thin crust I would expect bigger but it was infact much smaller. I spoke to a worker and manager and was told I was wrong there's no way it could be that size. He offered to bring 2 boxes to prove me wrong but didn't care about a) being a decent human and sorting my grievance b) providing good customer service and not accusing me of being a liar c) providing us with 2 large pizzas. Don't ever order from here unless you're okay with being hugely overcharged and talked down to!!!
7 years ago (13-04-2018)
Can't fault the pizza, pizza is nice. The service however is not good. I order from here at least once a month, but not anymore. Last month I ordered for a collection and went home to find they gave me the wrong pizza, I called them up and they said that they'll make the right one for me if I wanted to collect it, but I don't live that close so they said that they'll give me a free pizza next time I ordered and to let them know. I then order again for a delivery on a snow day and told them what happened last time. The guy in the phone says "ohhh sorry its not on the system". I wasn't happy but still ordered food at extortionate prices just cause it was snowy outside. I paid £2.49 for a bottle of Coke which is a rip off and the delivery driver forgot it. He said that he'll let them know but I also called them up telling them to put it on the system for next time I order so that I get my Coke as they failed to give me my free pizza. Yesterday I am ordering for a collection and I let them know that they forgot my Coke last time and the guy on the phone then puts his manager on. His manager checks our address and says that it's not on their 'system'. And then says that's he'll give me the coke for £1 even though I paid for it already. I then didn't order cause I was too pissed off with their service. These guys can't keep their word and I suffered from their mistakes. Just cause they were incapable of putting it on their system I didn't get my pizza that they owed me and my coke which I want a refund for. Hopefully head office will see this and try to rectify their mistakes.
7 years ago (31-03-2018)
Absolutely disgraceful food. I wouldn’t feed this to a raccoon. I wasn’t eating pizza I was drinking oil. Please refrain from ordering from here. It’s disgusting food and money can be used elsewhere. It’s better to starve than order from here.
8 years ago (28-01-2018)
Ordered a pizza and it never came. Tried calling and no answer. Would never use again!
8 years ago (01-01-2018)
Delivery said that it would take 30-40 min. It's been over an hour and when my boyfriend rang from a different number to find out where the order was, all what was said is 'it's on it's way' and they hung up. Now unless they are mind readers (in which case they are in the wrong industry) then I am not sure how they know our pizza in particular is on its way. It's late, I'm hungry. They could have been understanding or explained they are running late.
8 years ago (18-06-2017)
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