Reviews
Lovely restaurant food is always great as usual. Atmosphere is great. Staff are very polite and friendly. Vegetarian options: There's many vegetarian options on the menu. Kid-friendliness: Great restaurant. looks kid friendly Parking: U can park at highcross car park Wheelchair accessibility: It's definitely wheelchair friendly
The price went up...the service was not good. Make sure you bring your own pizza cutter. The staff put a whole pizza on the table and that's it. No pizza cutter and no spare plate for us to share she knows we only ordered 1 pizza but there were 2 of us. It takes ages for staff to notice we finished our pizza and we're waiting for dessert. If I didn't go remind the staff we probably would be waiting even longer. Staff were chatting with each other and hugging, I understand you probably didn't see each other for long time and a quick hug is needed, but don't do it when most customers were waiting for the tables to be cleared and waiting for the desserts.
Booked a table for the Xmas light switch on for me and my boys. Service polite and swift although I did have to eyeball the staff to be served. The restaurant was clean including the toilet. Average food, nothing special. The bill was way more than I had anticipated. 4 pizzas, 3 soft drinks, 1 beer and a small side was £75. Sorry but although it's nice it's to expensive.
Firstly, the waiter took our drink order and never came with my drink. I had to wait for the food to come to remind them about my drink. My pizza came uncut. I had to ask for a pizza cutter. After we had our food, we sat for almost 45 minutes waiting for my children's dessert and for the dishes to be removed. I literally had to wave my hands in the air and shout to the waiter asking if they forgot we were here. The restaurant was empty and it was quite alot of staff, so there is no excuse. Only after complaining ,the desserts came. The pizzas are great, but for the service alone..I wouldn't come to dine in again. One of the waiters who served us was constantly on her phone and seemed to completely ignore us. Please get better trained staff with proper customer service.
They served dirty glass with detergent on that,I was surprised when see manger or owner with black suite was going to sit with his some friends and he was cleaning wine cups with steam at coffee machine. If you like cleaning I don’t recommend for this restaurant
Visited this restaurant with friends recently. The food was delicious and the service was absolutely amazing. A special mention to Nasreen & Olivia who are absolutely awesome and a credit to your team.
Staff are friendly and helpful. It's busy at times, so there can be a bit of a weight. Pizzas are great, but order the Romana base, the classic are disappointing small. The pasta dishes are not the best. Also a shame to see the interesting Italian desserts replaced with generic ones you can get everywhere else again, portions are on the small side for what you pay. Try and get a discount code, then it's worth it.
We visited on yesterday with my family. Great taste of food, great customer service and friendly staff. Highly recommended.
I was so delightful about this place and their customer service ,specially thankfull for the lady who worked on Wednesday i think her name is maduand food was delicious. I am highly recommended this place and decide to visit again.
Dined here last week with some friends and our kids were being nightmares. The waitress was amazing with them unfortunately didn’t get her name and gave us the best service I’ve received in a long time.